Miami University College of Education, Health and Society

Conference & Event Services Student Manager

Miami University College of Education, Health and Society

part-time

Posted on:

Location Type: Office

Location: Oxford • Ohio • United States

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Job Level

Entry Level

About the role

  • Customer Experience Management - Providing impeccable customer service to the various hotel guests, summer conference groups and camp attendees. Ensuring a secure and safe environment for guests. Proactively managing guest experience while they are on campus as well as reacting to issues that arise requiring solutions.
  • Conference Management - Assist with the administrative responsibilities in preparation for check in of our groups. Coordinate services with various campus partners including dining, housing, physical facilities and university police.
  • Business Management - Gaining proficiency with computer systems, including Iris Coordinator, CS Gold and Google for daily management of work.
  • Project Management - Complete assigned projects thoroughly, accurately and with efficiency.
  • Employee Management - Coordinate the activities of conference service assistants in providing service to various conference guests.

Requirements

  • Must be enrolled either at Miami University or another University for the coming semester.
  • Driver’s License required.
  • Pre-employment Motor Vehicle Use Agreement signed and Hire Right driver approval.
  • Must successfully pass a background check.
  • Selected students will have to pass a fingerprinted state of Ohio background check before hire.
  • Prior customer service or conference experience is preferred.
  • Demonstrated attention to detail, professionalism, dependability, and excellent communication skills.
  • Proven decision-making abilities and self-direction.
  • Availability for employment May 15th - August 9th 2026. Will evaluate individual applicant availability for pre-summer office work to prepare for summer business. Limited training meetings during late April, early May.
  • 30-40 hours per week; shifts will vary in length from 6-8 hours. Hours to include mornings, afternoons, evenings, over nights and weekends.
Benefits
  • None specified 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
customer serviceconference managementproject managementemployee managementattention to detaildecision-makingself-direction
Soft skills
professionalismdependabilityexcellent communication
Certifications
Driver’s Licensebackground checkfingerprinted state of Ohio background check