MHEDA

Manager

• Serve as MHEDA’s internal expert and advocate for an assigned business community (Industrial Truck, Storage & Handling, or Systems Integrators).
• Monitor industry trends, challenges, and opportunities to inform MHEDA programming and member value.
• Build relationships with members, volunteers, and advisory groups to understand needs and gather feedback.
• Identify gaps in member resources and propose new programs, tools, or services.
• Participate in industry events, conversations, and committees to maintain strong market awareness.
• Translate Business Community committee direction into defined action plans, timelines, and deliverables.
• Design and deliver community-specific educational content and learning experiences — including webinars, workshops, articles, podcasts, and resource guides — in collaboration with internal teams and subject matter experts.
• Develop and manage online courses within MHEDA’s Learning Management System (LMS).
• Evaluate program effectiveness using participation data and member feedback to refine and improve offerings.

Industry Segment & Programs Manager – Systems Integrator