MGT

Director of Sales Operations

MGT

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Lead

About the role

  • The Director of Sales Operations is responsible for building, scaling, and optimizing sales operations and enablement functions that directly support revenue growth and team effectiveness.
  • This role develops the infrastructure, processes, tools, and training programs that empower Sales and Client Success teams to perform at a high level.
  • Lead RFP opportunity evaluation and response processes, including strategic response curation and stakeholder coordination.
  • Build scalable operational infrastructure to support growing sales teams and expanding service offerings.
  • Create sales enablement assets across the full buyer’s funnel, including one-pagers, battlecards, case studies, presentations, and talk tracks to accelerate deal conversion.
  • Execute cadenced email campaigns to prospects and key clients to drive feature adoption and upsell opportunities.
  • Develop ideal customer profiles (ICPs) and messaging frameworks aligned to buyer personas and product positioning.
  • Implement and manage an official RFP evaluation and response execution process, including opportunity tracking systems, templates, and lessons-learned repositories.
  • Enhance client communication by implementing structured communication plans with consistent weekly cadences to build trust and transparency.
  • Create internal resources such as quick reference guides, documented processes, and FAQs to support scalability and team autonomy.
  • Optimize sales workflows by building trackers, documentation, repositories, and feedback loops that reduce administrative burden on sales teams.
  • Support the transfer of pipeline knowledge and historical sales data during company system mergers or transitions.
  • Train Sales and Client Success teams on enablement asset usage and sales methodologies.
  • Manage onboarding for newly hired sales team members, ensuring faster ramp-up and consistent messaging.
  • Translate complex technical concepts into clear, compelling sales narratives tailored to diverse buyer personas.
  • Serve as a liaison between the Executive Leadership Team and the sales organization on sales strategy, pricing, and go-to-market planning.
  • Partner closely with C-suite leaders to align sales initiatives with company strategy and KPIs.
  • Collaborate with product teams to monitor the competitive landscape and inform positioning, objection handling, and competitive tools.
  • Coordinate with marketing on campaigns, events, and lead generation strategies that support pipeline growth.

Requirements

  • Bachelor’s degree in Business Administration, Marketing, Communications, or a related field
  • Seven (7) or more years of experience in sales enablement, sales operations, or related revenue operations roles
  • Proven success building scalable sales and operational infrastructure from the ground up
  • Deep expertise in RFP management, sales collateral development, training programs, and go-to-market execution
  • Strong data-driven mindset with the ability to turn complex information into actionable strategies
  • Demonstrated ability to collaborate cross-functionally with sales, marketing, product, and executive leadership
  • Exceptional organizational, communication, and stakeholder management skills
Benefits
  • Flexible paid time off
  • 5% 401K matching program
  • Equity opportunities
  • Incentive and bonus programs
  • Up to 16 weeks of paid parental leave
  • Flexible spending accounts
  • Full health benefits with base employee coverage fully funded, including: Medical, dental, and vision coverage
  • Life insurance
  • Short- and long-term disability coverage
  • Income protection benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales operationssales enablementRFP managementsales collateral developmenttraining programsgo-to-market executiondata analysispipeline managementbuyer persona developmentsales methodologies
Soft skills
organizational skillscommunication skillsstakeholder managementcollaborationstrategic thinkingtrust buildingtransparencyadaptabilityproblem-solvingleadership