MGMA

Sales Operations Manager

• Oversee daily operations and health of sales technology platforms such as Outreach, LinkedIn Sales Navigator, ZoomInfo, Chorus, RingCentral.
• Serve as the main point-of-contact for our sales tech vendors; meet regularly to discuss our account health, stay up to date on feature-functionality, and implement changes as needed.
• Partner with internal technical teams to maintain sales technology integrations, data hygiene and functionality with our CRM in alignment with IT and data standards at MGMA.
• Work with the relevant cross-functional teams on behalf of sales, regarding JIRA ticket submissions, progression, testing, etc.
• Leverage CRM, PowerBI reports, and Analytics team to validate sales data, run reports, identify trends, and deliver actionable insights.
• Manage and improve the content and workflows within our sales platforms (e.g., Outreach sequences, Chorus playlists, ZoomInfo lists,) in partnership with sales and enablement.
• Govern the sales SharePoint sites, ensuring content is up-to-date, easily navigable, and team members are trained on best practices.
• Drive day-to-day follow-through on enablement and operations projects that benefit the sales organization and our revenue goals.

Sales Operations Specialist

Sales

• Provide operational and administrative support to the Sales & Account Management Teams
• Process accounts receivable related procedures for all new and renewal sales organizational membership
• Support the team on product development and management
• Work with sales and account management teams on special projects
• Download monthly reports on sales and account managers metrics
• Process membership and data product sales in a timely manner
• Complete monthly and quarterly commission reports
• Keep process documentation up to date with changes to processes

Sales Coordinator

Security Engineer

• Lead and mentor a team of technical professionals covering cybersecurity, Microsoft platform administration, and infrastructure
• Oversee daily performance of MGMA’s managed service provider (MSP), ensuring accountability, SLA adherence, and high-quality service delivery
• Balance hands-on technical execution with strategic program management and planning
• Serve as program owner for MGMA’s cybersecurity initiatives and Plan of Action & Milestones (POA&M)
• Design, configure, and implement security controls — particularly within Microsoft environments
• Perform hands-on work in Microsoft Defender, Purview, Intune, and Azure security center to monitor, analyze, and remediate threats
• Conduct periodic risk assessments, manage vulnerability remediation, and lead incident response coordination
• Develop security metrics, dashboards, and reports for leadership visibility and board-level communication
• Act as the subject matter expert and technical owner for MGMA’s Microsoft ecosystem
• Perform configuration, scripting, and administration directly within the platform
• Implement governance, compliance, and security policies across the M365 environment
• Oversee MGMA’s on-premises data center and networking environment
• Manage the help desk and service delivery processes, including SLA design, tracking, and reporting
• Develop and report performance metrics related to cybersecurity posture, Microsoft platform performance, and service delivery outcomes.

Manager, IT Security – Platform Operations

Performance Marketing

• Support the development and execution of bottom-of-funnel marketing campaigns across all product lines
• Drive conversions and qualified leads through tactical execution of paid media, retargeting, email acquisition, and landing page optimization
• Collaborate with cross-functional teams to implement campaigns that align with MGMA’s digital strategy
• Ensure brand consistency and performance-driven outcomes
• Execute marketing campaigns and tactics
• Collaborate with internal service providers and stakeholders
• Coordinate and keep track of multiple projects and meet campaign deadlines
• Generate and interpret campaign performance data
• Assist in enforcing brand marketing guidelines
• Work as a team player within the Marketing department and across departments
• Create and execute successful and complex automated marketing campaigns
• Update and manage webpages for specific product lines
• Write, proofread, and edit copy and creative content

Performance Marketing Specialist

Full-stack Engineer

• Serve as the technical lead for the agile pod within the assigned value stream, providing day-to-day direction and guidance to developers and other contributors.
• Collaborate with product managers and business stakeholders to co-develop the value stream’s technical roadmap, helping to define priorities, estimate work, and ensure alignment with business outcomes.
• Own technical delivery and ensure development is executed according to agreed standards, timelines, and architectural guidelines.
• Break down large features into actionable development tasks, delegate work across the pod, and monitor task progress.
• Foster high-performing team behaviors by applying agile principles, mentoring junior developers, and encouraging continuous improvement.
• Ensure code quality and technical consistency through code reviews, technical coaching, and adherence to software development best practices.
• Maintain hands-on involvement with coding, solutioning, troubleshooting, and system design.
• Ensure the delivery of secure, scalable, and maintainable solutions that meet business and technical requirements.
• Advocate for engineering excellence and innovation, staying current on emerging tools, frameworks, and practices.
• Lead technical delivery for member-facing data applications, incorporating principles of data engineering, data analytics, data quality and data integrity.
• Guide the development and maintenance of scalable ingestion and ETL processes that support data applications.
• Act as a liaison between the engineering pod and other technical functions (e.g., architecture, security, DevOps, QA/QE).

Sales Operations Specialist

Sales Coordinator

Manager, IT Security – Platform Operations

Performance Marketing Specialist

Software Engineering Lead