MezTal

Human Resources Generalist – U.S. Employee Relations

MezTal

contract

Posted on:

Location Type: Hybrid

Location: Guadalajara • Mexico

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About the role

  • Support employee relations for U.S.-based employees and managers, providing guidance and assistance on HR-related matters.
  • Serve as a point of contact for employees, helping resolve questions and issues professionally and efficiently.
  • Handle sensitive employee matters with empathy, discretion, and professionalism.
  • Support leave administration, employee separations, and HR-related documentation.
  • Ensure compliance with company policies, procedures, and applicable U.S. employment regulations.
  • Maintain accurate and organized employee records and HR documentation.
  • Process employee changes, including position, personal, and compensation updates, in BambooHR and ADP.
  • Enter new hire information into HR systems accurately and in a timely manner.
  • Support benefits administration, including enrollments, updates, invoice approvals, and employee communication.
  • Assist with HR administrative tasks such as document preparation, correspondence, invoice coding, and system updates.
  • Support recruitment efforts, including job postings, candidate coordination, and onboarding processes.
  • Assist in onboarding new employees and ensuring a smooth integration experience.
  • Support offboarding processes and related HR documentation.
  • Assist in the implementation and administration of HR programs, policies, and initiatives.
  • Support audits, compliance reporting (including EEO-1), and HR projects.
  • Assist with performance review cycles, job description updates, and employee engagement initiatives.
  • Stay current on HR best practices, employment law updates, and HR technology tools.

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, or a related field.
  • 5+ years of experience as a Human Resources Generalist.
  • Proven experience supporting employee relations for U.S.-based companies.
  • Direct experience working and communicating with American employees and managers.
  • Strong understanding of U.S. workplace culture, professional standards, and HR practices.
  • Experience with HR systems such as ADP, BambooHR, or Workday.
  • Advanced English proficiency (professional working level required).
  • Strong interpersonal and communication skills.
  • Excellent organizational skills and attention to detail.
  • Ability to manage multiple priorities and meet deadlines.
  • Ability to handle confidential and sensitive information with professionalism and discretion.
  • Tech-savvy and comfortable using digital tools and AI tools such as ChatGPT, Copilot, and similar platforms.
  • Preferred Qualifications (Big Plus):
  • Experience with invoicing processes.
  • Familiarity with Medicare and Medicaid.
  • Experience supporting employees under California or Washington employment laws.
  • Knowledge of HIPAA and confidentiality standards.
  • Familiarity with performance improvement processes such as 80/20 PI.
  • Technical Skills:
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook, etc.).
  • Proficiency in Adobe tools.
  • Experience using HRIS platforms such as ADP, BambooHR, or Workday.
  • Comfortable working in a fast-paced, multicultural environment.
Benefits
  • Christmas Bonus: 30 days, to be paid in December.
  • Major Medical Expense Insurance: Coverage up to $20,000,000.00 MXN.
  • Minor Medical Insurance: VRIM membership with special discounts on doctor’s appointments and accident reimbursements.
  • Dental Insurance: Always smile with confidence!
  • Life Insurance: (Death and MXN Disability)
  • Vacation Days: 12 vacation days in accordance with Federal Labor Law, with prior approval from your manager. + Floating Holidays: 3 floating holidays in addition to the 7 official holidays in Mexico.
  • Cell Phone Reimbursement & Transportation Subsidy.
  • Hybrid Scheme: Enjoy the best of both worlds, remote and in-office work.
  • Multicultural Exposure: Work with operations within Mexico and United States.
  • MezTal Internal Events: Strike a healthy balance between your professional and personal goals.
  • Exclusive Discounts: Benefits with different companies for being part of MezTal.
  • Academic Agreements: Access to national universities and language schools.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
employee relationsHR administrationleave administrationcompliance reportingperformance review cyclesinvoicing processesHR best practicesemployment lawconfidentiality standardsperformance improvement processes
Soft Skills
interpersonal skillscommunication skillsorganizational skillsattention to detailprofessionalismdiscretionempathyability to manage multiple prioritiesability to meet deadlinestech-savvy
Certifications
Bachelor’s degree in Human ResourcesBachelor’s degree in Business Administration