meutudo.

Senior Operations Analyst

meutudo.

full-time

Posted on:

Location Type: Hybrid

Location: Fortaleza • Brazil

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Job Level

Senior

Tech Stack

PythonSQLTableau

About the role

  • Identify problems, risks and opportunities and communicate them in a structured manner to relevant stakeholders;
  • Develop action plans, monitor their execution and ensure that responsible parties/stakeholders follow the directions;
  • Serve as the focal point for the Operations team, providing support for technical questions, analyses, data interpretation and process automation;
  • Collaborate with Product, Data and Technology teams to advance process automation and develop new solutions;
  • Produce analyses, studies and strategic recommendations in partnership with management to support decision-making;
  • Track, update and interpret the area’s key metrics, ensuring visibility and accuracy;
  • Contribute to other activities related to the role, always focusing on efficiency and continuous improvement.

Requirements

  • Experience in Operations with a focus on continuous improvement and process automation in credit products or SaaS technology;
  • Experience with agile methodologies and continuous improvement practices;
  • Ability to develop thorough studies, reports and analyses;
  • Strong command of operational indicators, performance metrics, KPIs and OKRs;
  • Intermediate SQL;
  • Intermediate Python for data and process automation;
  • Data visualization tools (Superset, Metabase, Tableau);
  • Clear and collaborative communication with strong cross-team coordination;
  • Advanced analytical skills with the ability to turn data into actionable insights;
  • Problem-solving orientation and structured decision-making skills;
  • Adaptability and quick learning in dynamic environments;
  • Interest in artificial intelligence applied to processes and productivity.
Benefits
  • Hybrid (Fortaleza/CE metropolitan area and São Paulo/SP).
  • Other regions: Remote.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SQLPythondata visualizationprocess automationperformance metricsKPIOKRagile methodologiesanalytical skillsproblem-solving
Soft Skills
collaborative communicationcross-team coordinationadaptabilityquick learningstructured decision-makingefficiency focuscontinuous improvementdata interpretationstakeholder communicationactionable insights