MetroSys, Inc.

System Administrator

• Perform patch management and routine system updates across servers, endpoints, and network devices.
• Conduct vulnerability management assessments and assist in remediation planning.
• Troubleshoot and resolve system and network issues escalated beyond Tier 1 support.
• Provide Tier 2 help desk support , including Windows OS, applications, and connectivity issues.
• Assist with documentation and reporting related to IT operations, patching, and vulnerabilities.
• Collaborate with the client’s IT team to ensure IT processes align with security best practices.

Network and Systems Administrator