Metronet

Operations Engineer – IP & Routing

Metronet

full-time

Posted on:

Location Type: Remote

Location: Alabama • Arizona • United States

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Tech Stack

SwitchingTCP/IP

About the role

  • Support and resolve of the most difficult or advanced network problems using expert level troubleshooting and analysis methods
  • Produce and peer review MOPS for complex changes on the network
  • Perform proactive monitoring, configuration management and fault resolution of complex problems
  • Provide training, assistance, and support for the NOC
  • Performs customer advocate duties while maintaining a positive and professional manner, especially during high stress situations
  • Work in conjunction with internal technicians and external service providers/engineers to troubleshoot and resolve issues
  • Contribute toward departmental and company goals and objectives
  • All other duties as assigned

Requirements

  • Bachelor’s degree or equivalent experience in telecommunications, electronics, or computer science
  • 5 years working in Network Operations, Engineering, or Field Service in the telecommunications industry
  • Successful candidate will have prior experience with one of the SME focus areas IP & Routing, Voice, Video, as well as a solid understanding of Ethernet & IP protocols
  • Prior hands-on experience with EMS, NMS, ticketing systems, and other network tools is desirable
  • Understanding of IP networking, TCP/IP protocols, Routing and Switching
  • Experience with Nokia, Adtran, Calix, Cisco and/or Juniper equipment is desirable
  • Must enjoy a dynamic a continually changing work environment and willingness to adapt to changes in priority and focus
  • Willing to be on call and work maintenance window activity and or rotating shifts as needed
  • Clear and concise verbal/written communications skills is essential
  • Deep knowledge of IP & Routing subject matter expert
  • Expert level knowledge of BGP, OSPF, MPLS, Carrier Ethernet, SD-WAN.
  • Technology and Equipment certifications are strongly desired
  • Experience in dealing with LEC's and other carriers
Benefits
  • Competitive pay
  • Annual bonus opportunity
  • Annual merit increases
  • Affordable insurance (medical, dental, vision, etc.)
  • 401(k) company match up to 6%
  • Paid time off
  • Volunteer hours
  • Perks and discounts
  • Discounted Metronet service in our serviceable area
  • Opportunities for advancement
  • So much more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
network troubleshootingconfiguration managementfault resolutionIP networkingTCP/IP protocolsRoutingSwitchingBGPOSPFMPLS
Soft Skills
customer advocacycommunication skillsteam collaborationadaptabilityproblem-solvingprofessionalismtraining and supportstress managementgoal orientationpeer review
Certifications
Technology certificationsEquipment certifications