Methods

Consultant

• Lead Strategic Change: Drive high-complexity change management across client assignments, using established frameworks (e.g., PROSCI).
• You will be responsible for key deliverables including stakeholder mapping, communication plans, engagement strategies, training plans, and resistance management plans.
• Impact & Readiness: Conduct thorough impact assessments of change, develop business readiness statements, and advise senior stakeholders on risks and mitigations to inform critical go/no-go decisions.
• Build Capability: Foster a culture of change readiness by understanding and addressing people impacts, coaching line managers and teams, and building wider business capability for managing and receiving change. This includes providing tailored support for control room environments.
• Collaborate & Engage: Work closely with client and Methods project/program leads, sponsors, and Subject Matter Experts, ensuring effective communication and engagement across all levels, up to Exec level.
• Govern & Improve: Provide robust governance oversight, assess the quality of change activities, oversee testing and training phases, and lead benefits management and post-implementation review processes to ensure sustained adoption and continuous improvement.
• Ensure relevant stakeholders and team members are engaged throughout, processes and timelines are agreed upon and communicated to ensure successful project delivery.
• Foster collaboration across project and internal boundaries. Contribute to business development, i.e., extensions, further work opportunities.
• Contribute to the development of new products and services and evolve existing products and services in line with market knowledge and company capability.
• Contribute to and support internal change projects.
• Actively participate in Communities of Practice

Business Change Consultant

Salesforce Developer

• The Senior Salesforce Developer holds end-to-end responsibility for designing, developing, and enhancing Salesforce solutions that underpin the delivery of high-quality services aligned to business requirements.
• The role provides technical leadership and direction, ensuring that development resources are effectively deployed to maintain business-as-usual capability while delivering agreed enhancements and transformation activity that support system stability, scalability, and long-term sustainability.
• Acting as the senior technical point of contact for Salesforce delivery, the Senior Salesforce Developer ensures best-practice governance, coding standards, and development methodologies are consistently applied.
• The role works closely with business analysts, product owners, architects, and third-party suppliers to ensure solution continuity and alignment across the Salesforce ecosystem.
• The Senior Salesforce Developer contributes to the continuous improvement of development practices, supports capability uplift across the team, and ensures that Salesforce solutions continue to evolve in line with platform innovations and organisational needs.
• Lead the design, development, and customisation of Salesforce applications using Apex, Lightning Web Components, Visualforce, and related technologies.
• Own the technical design process, ensuring solutions meet architectural standards, security requirements, and business needs.
• Integrate Salesforce with external systems using REST/SOAP APIs, middleware, and third-party applications.
• Conduct code reviews, enforce development best practices, and ensure high-quality, reusable, and scalable code.
• Maintain data integrity, system performance, and platform scalability through proactive monitoring and technical optimisation.
• Ensure adoption of Salesforce DevOps practices, including Salesforce DX, version control (e.g., Git), and CI/CD pipelines.
• Remain up to date with Salesforce releases, evaluate new features, and recommend adoption within the organisation.
• Work closely with business analysts, solution architects, and stakeholders to gather, refine, and translate technical requirements into deliverable solutions.
• Act as the technical escalation point for complex issues across the Salesforce platform.
• Communicate technical decisions, platform considerations, and delivery status to senior stakeholders.
• Represent Salesforce technical delivery in governance forums and project meetings.
• Ensure alignment between Salesforce development activity and wider digital strategy, delivery priorities, and operational requirements.
• Provide mentorship, technical guidance, and support to junior developers and cross-functional colleagues.
• Support knowledge-management activities, ensuring documentation, patterns, and reusable components are maintained.
• Contribute to the uplift of internal Salesforce capability by enabling skills development and sharing best practice across teams.
• Support the creation of delivery collateral and technical input for bids or new project opportunities where Salesforce expertise is required.

Senior Salesforce Developer

Solutions Engineer

• Review and assess the current (as-is) architecture across the Client’s systems.
• Lead discussions on transition planning, system documentation, and access management during the migration period.
• Propose and design the target (to-be) architecture for the post-transition environment.
• Prepare architecture design documentation, including system blueprints, solution roadmaps, and technical recommendations.
• Provide expert direction on architecture considerations covering infrastructure, cloud, data, security, and digital technology.
• Recommend and define data sharing processes and supporting architecture.
• Sponsor and oversee architecture governance activities, including Architecture Change Board submissions and approvals.
• Collaborate with Client stakeholders and partner organisations to clarify system movements, dependencies, and design decisions.
• Hold regular (weekly or fortnightly) alignment sessions with the Client’s architecture team to ensure consistency with wider technical strategy.
• Identify gaps, redundancies, and integration challenges across the technology stack.
• Highlight opportunities where automation, data analytics, or artificial intelligence can drive value and efficiency.

Enterprise/Solution Architect – Contract

Manager

• Own bids end-to-end: planning, kick-off, client clarifications, drafting, reviews, signoff, and submission.
• Collaborate with internal teams and external partners to deliver high-quality responses.
• Quality assures bid responses against client requirements and evaluation criteria.
• Support pitch creation alongside marketing and delivery teams.
• Run internal bid debriefs and support fellow Bid Managers as needed.
• Contribute to the continual development of Methods’ bid repository and collateral.

Bid Manager

Operations

• In collaboration with Methods Strategy department and Business Units, drive periodic analysis of Methods and its competitors’ performance for selected customer accounts
• Propose insights based on benchmarks, historical data and understanding of account trends
• Identify and escalate macro risks specific to selected accounts
• Provide view on Account RFI/RFQ pipeline
• Monitor sales pipeline health and ensure timely progress of deals through the funnel
• Generate data-driven insights from CRM analytics to guide sales strategies
• Provide data on key sales performance metrics
• Contribute to win/loss analysis and recommendations for continuous improvement of sales performance
• Coordinate across the organization and geographies to focus growth of selected accounts
• Identify business opportunities for selected accounts through geographic saturation, cross sell of Methods Solutions, transformation of the business model and innovation initiatives
• Collaborate with your peers within the group to answer global tenders and frameworks and support the development of global strategic account
• Structure pre-sales activity in collaboration with GAM and Bid Managers
• Ensure coordination across organization during pre-sales activity
• Support Bid team to secure delivery of winning offer

Sales Operations, Performance Analyst

Human Resources

• Responding to queries that arrive in the HR Inbox.
• Support the business with creating offer letters and contracts of employment for candidates.
• Draft letters regarding end of employment and variation of contract; ensure letters issued, signed, and saved to colleague files.
• Draft letters covering matters including bonus payments, salary, leave entitlements, change of Line Manager, change of location, and other employment related changes.
• Request probation completion paperwork from line managers and draft probation completion letters to colleagues.
• Manage documentation through DocuSign and HCM.
• Ensure procedures are adhered to when colleagues are onboarded and offboarded.
• Save documents and relevant correspondence to colleague files; perform pre-checks prior to audit and action outstanding requirements before audit commencement.
• Share benefit information with colleagues at the end of probation and upon request.
• Save Pension Opt-In and Opt-Out forms to employee files.
• Set up new colleagues on HCM and complete related tasks.
• Ensure colleague records are correctly maintained and authorised within HCM and the benefits portal.
• Process invoices on behalf of the HR team.
• Ensure leave balances are correctly maintained and adjust leave balances when entitlement changes.
• Enter sickness absence onto HCM and save fit notes to employee files.
• Guide colleagues on how to use Employee Self-Service to update personal information.
• Update and monitor the company’s benefits platform to ensure benefit changes are captured.
• Assist colleagues with general HR and payroll queries, escalating issues to the HRBP or Payroll.
• Assist the HR Department with various projects on an ad hoc basis.
• Minute taking in Performance and Employee Relations or other meetings.
• Build an up to date understanding of legislation relating to Employment Law through workshops, newsletters and articles.
• Take on more responsibility as your knowledge grows and you develop.
• Assist with the preparation of monthly reporting data; prepare reports for senior leadership, audit purposes and custom reporting as required.
• Carry out general administration tasks in the HR team.
• Research law and legislation when required.

HR Administrator

Security Engineer

• Build, manage and optimise Logstash pipelines and ensure reliable ingestion of structured and unstructured logs into Elasticsearch.
• Create advanced Kibana visualisations, dashboards, queries, alerts and tune dashboards for SOC use and anomaly detection.
• Configure and manage rsyslog and centralised logging for network appliances, firewalls, and infrastructure to ensure visibility and completeness.
• Administer and troubleshoot Linux systems; deploy and maintain agents, perform log parsing and scripting support (Bash, Python).
• Develop, tune and maintain detection rules (ESQL, EQL, Lucene) aligned to MITRE ATT&CK and contribute to the detection roadmap.
• Produce investigation guides and support SOC analysts with triage, escalation, and case documentation.
• Contribute to SOC maturity by developing processes, policies, alert tuning procedures, and SIEM configuration governance.
• Support incident response lifecycle with alert review, evidence handling, forensic support and escalation to meet client SOPs.
• Prepare formal documentation following Defence Writing principles and reference JSPs where applicable.
• Engage and communicate with clients, report findings, and represent security operations during project reviews.

Cyber Security Engineer, SoC/SIEM

Business Analyst

• Act as the bridge between stakeholders and delivery teams, co-creating clear requirements and supporting issue resolution.
• Build trusted relationships with defence stakeholders, ensuring business needs are understood and aligned with outcomes.
• Contribute to discovery activities, scoping opportunities, clarifying problem spaces, and supporting solution design.
• Map and analyse as-is processes, support design of to-be processes, and apply service thinking to create user-centred improvements.
• Analyse data sources to define metrics, contribute to design of meaningful MI, and create visualisations that support decision-making.
• Contribute to MI and analytics projects, assessing risks, opportunities, benefits, and costs, and making data-driven recommendations.
• Produce visual models, user stories, acceptance criteria, and concise documentation to bring clarity to complexity.
• Support implementation, troubleshoot issues, and ensure adoption of change during delivery.
• Support colleagues, share best practices, and actively contribute to shaping the BA Community of Practice and career pathway.
• Promote responsible use of data, ensuring compliance with governance and ethical principles within sensitive defence environments.
• Contribute to bids and proposals, represent the BA community, and potentially line manage or coach 1–2 junior analysts.

ServiceNow

• Lead the technical delivery of ServiceNow development across multiple projects and customers
• Provide consultancy and technical expertise, ensuring all development aligns with ServiceNow best practice and customer requirements
• Conduct code reviews, define standards, and ensure quality assurance of all development output
• Mentor and support junior developers, aiding skills development and progression within the team
• Contribute to the creation of skills matrices for projects and support recruitment of new colleagues within the discipline
• Deliver project-specific training and knowledge transfer to colleagues
• Participate in customer workshops, scoping sessions, and solution design
• Support pre-sales activity by shaping proposals and providing technical input to bids
• Act as an ambassador for the ServiceNow practice within Methods, sharing knowledge and supporting the wider community

Lead ServiceNow Developer

• Act as the translator between stakeholders and delivery teams, co-creating clear requirements and managing blockers.
• Influence senior defence stakeholders, build trusted relationships, and ensure business needs align with operational and strategic outcomes.
• Lead discovery activities: scope opportunities, clarify problem spaces, and shape solutions that deliver maximum value.
• Map and analyse as-is processes, design to-be processes, and apply service and product thinking to create user-centred solutions.
• Analyse diverse data sources to define metrics, design meaningful MI, and create visualisations that enable decision-making.
• Lead MI and analytics projects, using modelling and analysis to assess risks, opportunities, benefits, and costs.
• Craft visual models, user stories, acceptance criteria, and concise documentation.
• Support implementation, troubleshoot issues, and ensure successful adoption of change.
• Mentor colleagues, share best practices, and contribute to the BA Community of Practice and career pathway.
• Champion responsible use of data, ensuring compliance with governance and ethical principles in sensitive defence environments.

Senior Business Analyst

Communications

• Support the development and execution of the internal communications strategy in alignment with company objectives.
• Draft and distribute engaging content including company announcements, leadership messages, and intranet updates.
• Manage internal communications channels (intranet, email, events etc.) ensuring they are current, effective, and accessible.
• Collaborate with business leaders and management teams to deliver clear and timely updates on organisational changes, policies, and initiatives.
• Partner with Marketing to ensure consistent alignment between internal and external messaging.
• Coordinate and support internal events such as Town Halls, Line Manager briefings, and engagement campaigns.
• Monitor employee engagement with communications, using data and feedback to continuously improve approach and effectiveness.
• Support crisis communications and sensitive announcements with clarity and accuracy.
• Champion the employee voice by promoting two-way communication and creating opportunities for colleague feedback.
• Contribute to the development of initiatives that strengthen organisational culture, values, and employee engagement.
• Promote wellbeing, diversity, inclusion, and recognition through targeted campaigns and communications.
• Build strong relationships with internal stakeholders to understand communication needs and deliver tailored support.
• Ensure tone of voice and communication style remain consistent, accessible, and aligned with the company’s culture.