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SOC Operations Team Lead
MethodsLead day-to-day operations of the Security Operations Centre ensuring high-quality security monitoring and incident response. Provide technical leadership and drive continuous improvement across SOC processes.
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Lead the day-to-day operation of the Security Operations Centre, ensuring high-quality security monitoring, incident response and threat detection services.
- Provide technical leadership, mentoring and coaching to SOC Analysts, supporting their development and driving consistent investigation standards.
- Act as the senior escalation point for complex or high-priority security incidents, providing technical oversight and coordinating response activities.
- Oversee incident investigations using Microsoft Sentinel, Microsoft Defender XDR and Microsoft Entra ID, ensuring incidents are accurately prioritised, investigated and resolved.
- Drive continuous improvement across SOC processes, detection engineering, automation, playbooks and operational procedures to enhance service quality and efficiency.
- Monitor SOC performance against KPIs and SLAs, producing operational reporting and identifying opportunities to improve service delivery.
- Build strong relationships with customers and internal stakeholders, providing technical guidance and contributing to service reviews and operational governance.
- Support onboarding of new security technologies, telemetry sources and Microsoft security capabilities, ensuring they are effectively integrated into SOC operations.
- Promote operational excellence by identifying gaps in tooling, processes or detection coverage and implementing practical improvements.
- Contribute to the ongoing maturity of the SOC, ensuring services remain proactive, resilient and aligned with evolving cyber threats.
Requirements
What you’ll need- Experience leading, mentoring or supervising analysts within a Security Operations Centre.
- Strong hands-on experience with Microsoft Sentinel, Microsoft Defender XDR and Microsoft Entra ID.
- Proven experience managing complex cyber security incidents through investigation, containment and resolution.
- Strong understanding of security operations, threat detection, incident response and Microsoft security technologies.
- Experience improving SOC processes, detection capability, automation and operational maturity.
- Ability to lead technical discussions and communicate effectively with customers, stakeholders and internal teams.
- Experience producing operational metrics, reporting and service performance insights.
- Understanding and operating with ITIL Incident Management processes
- Familiarity with SIEM, SOAR, XDR, MITRE ATT&CK and ITIL-based service environments.
Benefits
Comp & perks- Autonomy to develop and grow your skills and experience
- Be part of exciting project work that is making a difference in society
- Strong, inspiring and thought-provoking leadership
- A supportive and collaborative environment
- Development – access to LinkedIn Learning, a management development programme, and training
- Wellness – 24/7 confidential employee assistance programme
- Flexible Working – including home working and part time
- Social – office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes
- Time Off – 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year
- Volunteering – 2 paid days per year to volunteer in our local communities or within a charity organisation
- Pension – Salary Exchange Scheme with 4% employer contribution and 5% employee contribution
- Life Assurance – of 4 times base salary
- Private Medical Insurance – which is non-contributory (spouse and dependants included)
- Worldwide Travel Insurance – which is non-contributory (spouse and dependants included)
- Enhanced Maternity and Paternity Pay
- Travel – season ticket loan, cycle to work scheme
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Security OperationsThreat DetectionIncident InvestigationOperational ReportingAutomationDetection EngineeringCyber Security Incident ManagementKPI MonitoringService Level Agreement ManagementITIL Incident Management
Soft Skills
Technical LeadershipMentoringEffective CommunicationRelationship BuildingStakeholder Engagement