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Methods

SOC Operations Team Lead

Methods

Lead day-to-day operations of the Security Operations Centre ensuring high-quality security monitoring and incident response. Provide technical leadership and drive continuous improvement across SOC processes.

Posted 7/10/2026full-timeLondon • 🇬🇧 United KingdomSeniorWebsite

Tech Stack

Tools & technologies
Cyber Security

About the role

Key responsibilities & impact
  • Lead the day-to-day operation of the Security Operations Centre, ensuring high-quality security monitoring, incident response and threat detection services.
  • Provide technical leadership, mentoring and coaching to SOC Analysts, supporting their development and driving consistent investigation standards.
  • Act as the senior escalation point for complex or high-priority security incidents, providing technical oversight and coordinating response activities.
  • Oversee incident investigations using Microsoft Sentinel, Microsoft Defender XDR and Microsoft Entra ID, ensuring incidents are accurately prioritised, investigated and resolved.
  • Drive continuous improvement across SOC processes, detection engineering, automation, playbooks and operational procedures to enhance service quality and efficiency.
  • Monitor SOC performance against KPIs and SLAs, producing operational reporting and identifying opportunities to improve service delivery.
  • Build strong relationships with customers and internal stakeholders, providing technical guidance and contributing to service reviews and operational governance.
  • Support onboarding of new security technologies, telemetry sources and Microsoft security capabilities, ensuring they are effectively integrated into SOC operations.
  • Promote operational excellence by identifying gaps in tooling, processes or detection coverage and implementing practical improvements.
  • Contribute to the ongoing maturity of the SOC, ensuring services remain proactive, resilient and aligned with evolving cyber threats.

Requirements

What you’ll need
  • Experience leading, mentoring or supervising analysts within a Security Operations Centre.
  • Strong hands-on experience with Microsoft Sentinel, Microsoft Defender XDR and Microsoft Entra ID.
  • Proven experience managing complex cyber security incidents through investigation, containment and resolution.
  • Strong understanding of security operations, threat detection, incident response and Microsoft security technologies.
  • Experience improving SOC processes, detection capability, automation and operational maturity.
  • Ability to lead technical discussions and communicate effectively with customers, stakeholders and internal teams.
  • Experience producing operational metrics, reporting and service performance insights.
  • Understanding and operating with ITIL Incident Management processes
  • Familiarity with SIEM, SOAR, XDR, MITRE ATT&CK and ITIL-based service environments.

Benefits

Comp & perks
  • Autonomy to develop and grow your skills and experience
  • Be part of exciting project work that is making a difference in society
  • Strong, inspiring and thought-provoking leadership
  • A supportive and collaborative environment
  • Development – access to LinkedIn Learning, a management development programme, and training
  • Wellness – 24/7 confidential employee assistance programme
  • Flexible Working – including home working and part time
  • Social – office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes
  • Time Off – 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year
  • Volunteering – 2 paid days per year to volunteer in our local communities or within a charity organisation
  • Pension – Salary Exchange Scheme with 4% employer contribution and 5% employee contribution
  • Life Assurance – of 4 times base salary
  • Private Medical Insurance – which is non-contributory (spouse and dependants included)
  • Worldwide Travel Insurance – which is non-contributory (spouse and dependants included)
  • Enhanced Maternity and Paternity Pay
  • Travel – season ticket loan, cycle to work scheme

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Hard Skills & Tools
Security OperationsThreat DetectionIncident InvestigationOperational ReportingAutomationDetection EngineeringCyber Security Incident ManagementKPI MonitoringService Level Agreement ManagementITIL Incident Management
Soft Skills
Technical LeadershipMentoringEffective CommunicationRelationship BuildingStakeholder Engagement