method products pbc

Designer

• Define and design digital service solutions with different disciplines in a highly collaborative environment
• Lead teams in the creation of artifacts including system messages and prompt templates for Generative AI models, archetypes, customer journeys, service blueprints, ecosystems, initial concepts, prototypes, and design documentation.
• Design effective conversational journeys, from sketching high-level flows right through to agreeing precise wording choices
• Work closely with clients to carry out workshops on specifying annotation schemas (labels, tags, relationships, processes and journeys)
• Contribute to the planning, conducting and interpreting of primary and secondary research to inform and validate prompt design and performance, the experience principles, user needs, strategy and direction of our client’s products and services. Research methods include stakeholder interviews and generative and evaluative customer research and concept validation.
• Conduct research to explore novel approaches, experimenting with emerging models and methodologies in Prompt Design. Stay abreast of the latest advancements in Conversational AI, Generative AI, AI Ethics, Language Engineering and Prompt engineering techniques
• Contribute to planning collaborative workshops and work sessions with internal and external teams, and lead sections as appropriate
• Offer guidance and insights to Machine Learning engineers and Data Scientists to design and refine Generative AI solutions.
• Compile and maintain list of context-specific system messages, as well as generic and domain-specific prompt templates and prompt databases
• Optimize prompt templates to achieve specific objectives, balancing naturalness and precision in generated content
• Evaluate Generative AI model outputs using established metrics and iterate on solution and prompt designs to enhance results continually
• Contribute to the creation of experience artifacts including archetypes, customer journeys, service blueprints, ecosystems, design artifacts, and presentations etc.
• Impact Method through common missions that better serve our projects, our people and the world at large.
• Practice responsible design (accessible and inclusive)
• Foster a culture of curiosity across design, product and technology that manifests in how projects are framed and executed.

Senior Prompt Designer

Architect

• Work alongside developers, product strategists, project managers, and technical leadership to design and build complex solutions to clients’ needs
• Act as technical lead on design and build phases, creating and documenting software architecture from scratch
• Design and propose pragmatic software solutions including system architectures, technology choices, and data models
• Provide technical leadership and guidance to development teams, ensuring best practices and mentoring team members
• Work closely with product owners and stakeholders to translate business needs into technical requirements and discern architecturally significant requirements
• Create and maintain architectural documentation including architecture descriptions, decision records, component diagrams, data flow diagrams, deployment diagrams, and integration points
• Develop prototypes and conduct proofs-of-concept to validate feasibility and iterate designs
• Identify technical risks and constraints and propose mitigations to protect timelines and deliverables
• Stay informed of technology and business evolutions and their impact on product development and architecture
• Travel for team and client meetings as required (typically up to 15%)

Principal Architect

Program Manager

• Sit at the intersection between internal Method product development teams and external client stakeholders to ensure constant alignment.
• Organize and drive the team of product managers, designers, engineers, project managers, and test engineers to ensure consistent delivery and exceed customers’ expectations.
• Serve as the project team’s leader as they strategize, design, and develop custom solutions for customers’ business problems.
• Drive client value through all aspects of the digital product lifecycle from ideation to definition to delivery acting as a program management consultant in a fast paced client services environment.
• Act as a cross functional leader supporting teams with product management, design, engineering, and QA.
• Lead enterprise client engagements in product delivery as a strategic project, client, and people leader.
• Project scoping and delivery workstream planning; Agile product delivery; project stakeholder alignment and initial goal setting; project health reporting and analytics; vendor and global resource management; client and steering committee relationship management; project operations and financial management; manage cross functional teams.
• Define scope, goals, and deliverables that support business goals in collaboration with all stakeholders.
• Manage budgets for large programs and facilitate resourcing needs for effective delivery on key client projects.
• Create and maintain all project documentation including status reports, work plans, risk logs, and presentations.
• Proactively communicate project details across all levels of the organization in a clear and concise manner.
• Listen to clients and team member’s feedback to improve the firm’s holistic program management capabilities.
• Identify adjacent opportunities within active client projects and partner with sales on opportunity pursuits.
• Assist in developing project management and product management best practices to improve the firm’s delivery.

Senior Program Manager

Product Designer

• Design converged, multi channel digital solutions with different disciplines in a highly collaborative environment
• Work with multidisciplinary teams on complex projects using agile and/or lean product development
• Collaborate on and influence the different stages of a digital product: product definition, user research, low and high fidelity design, user testing, development and QA
• Contribute to planning, conducting, and interpreting primary and secondary research to inform interaction and visual direction (user and stakeholder interviews, usability evaluations, concept validation, usability testing)
• Practice responsible design (accessible and inclusive)
• Participate in a culture of curiosity on the interplay between design, product and technology
• Impact Method through common missions that better serve projects, people and the world at large
• Travel for team and client meetings when required (typically up to 15%)

Senior Product Designer

• Lead multidisciplinary design projects from experience definition through execution
• Frame opportunities with clients and structure/run research activities
• Plan and facilitate collaborative workshops driving concept explorations
• Prototype products and oversee creation of high-fidelity design solutions
• Partner closely with clients as an internal champion and advisor to further business aspirations through design
• Guide teams in communicating complex concepts in written, diagrammatic, and visual formats
• Support product and engineering teams in bringing digital products and services to market by translating strategies into actionable outcomes
• Plan, conduct, and interpret primary and secondary research (user interviews, generative research, usability evaluations, concept validation, user testing)
• Lead creation of experience/product design artifacts: archetypes, customer journeys, service blueprints, ecosystems, concepts, prototypes, design directions, design systems, detailed documentation
• Mentor and/or manage others in the experience design discipline
• Travel up to 15% for team and client meetings

Associate Director, Experience Design

Data Scientist

• Collaborate with a cross-functional team (designer, product strategy, solution architects) to improve and optimize Monte Carlo–based simulation algorithms for predictive maintenance planning.
• Analyze, refactor, and optimize existing Python code to ensure performance, scalability, and adherence to best practices.
• Benchmark algorithm performance at component and system levels under varying data volumes and hardware configurations (CPU vs GPU).
• Design and execute experiments to evaluate the feasibility of large-scale simulation deployments on cloud environments (Azure preferred).
• Develop proof-of-concept data workflows, including parameterized simulations, scenario scaling, and distribution-based reporting.
• Contribute to defining the Minimum Viable Architecture (MVA), including cost assessment, hardware/software requirements, and integration pathways.
• Produce technical deliverables: benchmark reports, code optimization documentation, cost/performance trade-offs, and recommendations for next phases.
• Work closely with solution architects and fellow data scientists; translate simulation results into actionable insights for product and service offerings.
• Travel for team and client meetings, typically up to 15%.

Senior Data Scientist

Machine Learning Engineer

• Work side-by-side with ML Engineers to understand data requirements for ML workflows and iterate on models
• Develop and maintain ML models within a platform
• Implement and manage workflow orchestration (e.g., Argo Workflows)
• Develop CI/CD pipelines for ML systems integrating with version control (Bitbucket)
• Deploy and monitor API endpoints for model inference
• Implement monitoring and observability tooling for real-time tracking of model performance, drift, and system health
• Ensure compliance with organisational security, governance and auditability standards for all MLOps components
• Productionise LLM use cases and contribute to LLMOps
• Collaborate across AI engineering, data governance, DevOps, and product teams to align requirements and infrastructure
• Travel for team and client meetings, typically up to 15%

Senior MLOps Engineer

Director

• Method: global design and engineering consultancy crafting digital experiences across industries
• Role: lead a high-performing product strategy team, grow people, clients, and the practice
• Report to VP, Head of Global Product Strategy and stay close to client work
• Travel for team and client meetings required (typically up to 20%)
• Client Leadership: own senior relationships, define outcome-based charters, manage delivery quality, risk, forecasting, and commercial hygiene
• People Leadership & Delivery Excellence: hire, onboard, develop product strategists and leads; run 1:1s, OKRs, feedback, promotions, compensation planning; coach consultants on problem framing and executive storytelling
• Practice & Business Growth: advance Modern Product POV, partner with Sales and Delivery Ops on scoping/estimation/staffing, represent Method in market and attract talent
• Typical mix: 40–60% people leadership, 20–40% client leadership/billable strategy, 10–20% growth and market activity

Director, Product Strategy

Scrum Master / Agile Coach

• Method is a global design and engineering consultancy founded in 1999. We believe that innovation should be meaningful, beautiful, and human. We craft practical, powerful digital experiences that improve lives and transform businesses. Our teams [based in New York, Charlotte, Atlanta, London, Bengaluru, and remote] work with a wide range of organizations in many industries, including Healthcare, Financial Services, Retail, Automotive, Aviation, and Professional Services.
• Method is part of GlobalLogic, a digital product engineering company. GlobalLogic integrates experience design and complex engineering to help our clients imagine what’s possible and accelerate their transition into tomorrow’s digital businesses. GlobalLogic is a Hitachi Group Company.
• Method is seeking a Scrum Master, who can collaborate with Product Strategists, Designers, and Developers to implement technology solutions to a client’s problem. Timeline, budget, and expectations must be balanced to create an environment for the team to succeed. Scrum masters are expected to instill accountability without management authority and must possess the necessary skills to inspire cross functional teams.
• Travel for team and client meetings is required, typically up to 15%.
• Responsibilities: list of 9 items; We'll include as separate bullet points.
• Qualifications: list of 12 items; We'll include as separate bullet points.