Store Operations Manager
Metcash
full-time
Posted on:
Location Type: Office
Location: Bendigo • Australia
Visit company websiteExplore more
About the role
- Lead daily store and warehouse operations, ensuring accurate and on‑time dispatch and high DIFOT performance.
- Oversee receiving, stock integrity, replenishment, and promotional execution.
- Coach, develop, and support supervisors and operational team members.
- Drive a strong safety culture and ensure compliance with WHS, COR, Food Safety, and HACCP requirements.
- Build positive relationships with customers, suppliers, transport partners, and internal teams.
- Support achievement of financial targets, operational efficiencies, and continuous improvement initiatives.
Requirements
- Experience in a similar role with excellent knowledge of wholesale / retail, Supermarkets operations within grocery /Confectionery or Hospitality (Supermarkets, Foodservice & Liquor) industry
- Ability to lead teams, coach supervisors, and manage performance
- Strong understanding of safety compliance (WHS, COR, Food Safety, HACCP)
- Excellent communication and relationship‑building skills
- Operational knowledge, including warehouse/dispatch processes and WMS systems
- Commercial acumen, forecasting and planning capability, and problem‑solving skills
Benefits
- Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually
- Career Growth: Endless learning and development opportunities
- Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
- Inclusive Culture: Bronze Employer for LGBTQ Inclusion
- Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
- Mental Health: Gold accreditation by Mental Health Australia
- Flexibility: Flex Ready and Family Friendly Workplace accredited
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
warehouse operationsdispatch processesstock integrityreplenishmentpromotional executionsafety complianceWHSCORFood SafetyHACCP
Soft Skills
leadershipcoachingrelationship buildingcommunicationperformance managementproblem solvingteam managementoperational efficiencycontinuous improvementfinancial acumen