Head of Operations – Services
Messe Berlin
full-time
Posted on:
Location Type: Hybrid
Location: Berlin • Germany
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Job Level
About the role
- Monitoring developments in the tourism industry and conducting market observation
- Contributing to the global ITB brand strategy
- Direct line management of a three-person team
- Content leadership, professional direction and strategic development of the “Operations & Services” area
- Overview of processes and coordination with internal and external service providers for the operational running of ITB Berlin
- Responsibility for own projects, e.g., in the context of digitalization
Requirements
- Successful completion of a degree in business administration, a communications-focused degree, or event-related vocational training
- Relevant experience in operational project management desirable
- Excellent written and spoken English
- Very good knowledge of MS Office
Benefits
- Change capability
- Diversity and inclusion
- Customer value orientation
- Proactive initiative and assumption of responsibility
- Willingness and ability to learn
- Sustainability mindset
- Capacity for reflection
- Industry-/market-specific expertise
- Strong execution skills
- Entrepreneurial mindset
- Perseverance / tolerance for ambiguity
- Organizational and planning skills
- People management and development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operational project managementdigitalization
Soft Skills
leadershipcommunicationstrategic development