Mesh

Solutions Architect

Mesh

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Serve as a trusted solutions consultant, driving fast, successful customer implementations and adoption.
  • Design and deliver post-sales solutions (analytics, processes, documentation, infrastructure) that accelerate time to value.
  • Optimize tools and data (Gong, Pylon, Kapa, Datadog, Amplitude, AI self-service) to improve workflows and customer experience.
  • Guide customer engineering teams on SDK and API best practices to reduce timelines and scale rollouts.
  • Triage and resolve technical issues across customers and internal teams to maintain momentum.
  • Create playbooks and implementation guides to speed onboarding and drive usage.
  • Partner cross-functionally and with executives, leading technical deep dives and platform optimization.
  • Stay current on crypto/fintech trends; travel occasionally (~1x/month).

Requirements

  • Bachelor's degree in Computer Science, Data, or equivalent hands-on experience.
  • 3+ years in solutions engineering, solutions architecture, technical project management, or support engineering—ideally leading implementations in a startup environment.
  • Strong communicator who builds trusted relationships with customers and cross-functional partners.
  • Proven hands-on experience designing, using, and troubleshooting APIs and integrations.
  • Comfortable managing multiple projects and priorities in a fast-paced environment.
  • Fluent in APIs, SDKs, and modern tooling (API management, reporting, AI/automation).
  • Working knowledge of crypto and fintech, including blockchain technology, digital assets, regulatory considerations, and real-world use cases.
  • Experience on early-stage or founding teams strongly preferred.
Benefits
  • Competitive salary and equity that grows as you and the company grow.
  • Comprehensive health coverage for you and your family.
  • Unlimited PTO—and we mean it.
  • Dedicated budget for courses, conferences, and certifications.
  • Remote-friendly approach, and top-tier tools and equipment provided.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
APISDKanalyticsdocumentationinfrastructuretroubleshootingreportingAIautomationintegrations
Soft skills
communicationrelationship buildingproject managementcross-functional collaborationproblem-solvingleadershipcustomer engagementadaptabilitytime managementtrust building