Mesa Laboratories, Inc.

Accounts Payable

• Assist with billing operations by ensuring accurate invoicing and fostering strong relationships with clients and vendors.
• Manage the customer case queue and monitor business unit specific customer email inboxes.
• Upload invoices to portals and review portal processing, error messages, or rejections; report bi-weekly for problem accounts.
• Issue monthly statements via email and postal mail.
• Monitor the case queue and assign tasks to the appropriate billing/AR representative.
• Manage and prioritize customer shared inbox replies to address customer inquiries.
• Collaborate with the finance team to reconcile accounts and forecast revenue.
• Handle customer inquiries related to billing discrepancies promptly and professionally.
• Investigate and resolve billing discrepancies or disputes efficiently.
• Ensure compliance with company policies, industry regulations, and best practices in billing.
• Maintain accurate and organized records of all billing transactions and correspondence.

Accounts Payable/Receivable Representative II