Case Manager

MERS / Goodwill

full-time

Posted on:

Location Type: Office

Location: Rolla • Montana • United States

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Salary

💰 $20 per hour

About the role

  • Conduct intake interviews with potential participants, incorporating information given by other involved parties.
  • Establish eligiblity, if appropriate.
  • Establish professional and ethical relationship, develop/maintain individual plan for services.
  • Meet performance outcomes in enrollments, graduation rate, employment, average wage, and retention details.
  • Develop and maintain effective communicaiton and working relationships with referring staff and internal team.
  • Develop and maintain knowledge of required outcome reporting system as required by project or grant.
  • Maintain participant files with all required agency and funding source paperwork and complete all paperwork in a timely manner.
  • Maintain confidentiality according to agency guidelines.
  • Maintain knowledge of community resources that can be utilized to support participant needs. (i.e. transportation, medical, child care, utilities, etc.).
  • Make referrals, advocate, and follow-up.
  • Model workplace appropriate attire, interactions, etc.
  • Actively participate in staff meetings, Career Center meetings, and other community activities whenever possible/appropriate.

Requirements

  • High school/HISET and work experience; bachelor's degree with direct experience working in the field of Social Services preferred.
  • Strong Interpersonal skills, with excellent verbal and written communication skills are required.
  • Valid driver's license and car insurance is required.
Benefits
  • Individual and family medical benefits for full-time employees working 30 or more hours per week.
  • Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
  • Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
  • 403(B) Retirement on date of hire for employees working 20 or more hours per week.
  • 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
  • 401(A) Retirement on date of hire for employees working 20 or more hours per week.
  • PTO Accrual up to 15 days based on hours worked.
  • Employee store discount
  • Paid holidays
  • Flexible Schedules
  • Career Growth Opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
interpersonal skillsverbal communicationwritten communicationadvocacyrelationship buildingconfidentialitytime managementteam collaborationproblem-solvingactive participation
Certifications
high school diplomaHISETbachelor's degree in Social Services