Floor Manager, Gaming Hall
Merkur
full-time
Posted on:
Location Type: Office
Location: Leuna • Germany
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About the role
- Guest service (food and beverages) and explaining games to players
- Player protection, including conducting exclusion and advisory meetings
- Operation of IT systems for gaming operations and accounting
- Inspection of machines (including meter readings and minor repairs)
- Preparation of reports and logs
- Supervising, scheduling and onboarding staff in the gaming hall
- Administrative tasks (e.g., duty scheduling, reporting)
Requirements
- Proven experience in gaming hall operations
- Strong customer-service orientation
- Conflict-resolution and decision-making skills
- Willingness to work shifts
- Strong organizational skills
- Good German language skills
Benefits
- Permanent (open-ended) employment contract
- Fair pay and numerous allowances
- Varied and diverse tasks
- Individual training and development opportunities
- Modern and pleasant working environment
- Employee discounts and other benefits
- Open company culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
gaming operationsaccounting systemsmachine inspectionmeter readingsreport preparationlog preparation
Soft skills
customer service orientationconflict resolutiondecision makingorganizational skills