Floor Manager – Gaming Area
Merkur
full-time
Posted on:
Location Type: Office
Location: Magdeburg • Germany
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About the role
- Guest service (food and beverages) and explaining games to players
- Player protection and conducting exclusion and counseling consultations
- Operation of IT systems for gaming operations and billing
- Inspection of gaming machines (including meter readings and minor repairs)
- Preparation of reports and protocols
- Supervision, scheduling and onboarding of staff in the gaming area
- Administrative tasks (e.g., shift planning, reporting)
Requirements
- Solid knowledge of gaming floor operations
- Strong customer-service orientation
- Ability to manage conflicts and make decisions
- Willingness to work shifts
- Strong organizational skills
- Good German language skills
Benefits
- Permanent employment contract
- Fair pay and various allowances
- Varied and diverse responsibilities
- Individual training and development opportunities
- Modern and pleasant working environment
- Employee discounts and other benefits
- Open corporate culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
gaming operationsbilling systemsgaming machine inspectionmeter readingsminor repairsreport preparationprotocol preparationshift planning
Soft Skills
customer service orientationconflict managementdecision makingorganizational skills