MERKUR GROUP

Field Service Technician, m/f/d

MERKUR GROUP

full-time

Posted on:

Location Type: Office

Location: MünchenGermany

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About the role

  • Independent repair, installation and maintenance of payment and banking systems at our customers' sites
  • Close cooperation with our product management and support teams
  • Analysis, resolution and documentation of software and hardware issues
  • Competent point of contact for our customers and your colleagues
  • Customer briefings and training following new installations

Requirements

  • Successfully completed technical vocational training (e.g. mechatronics technician, electronics technician for devices and systems or automation technology, IT specialist for system integration, IT systems electronics technician or a comparable qualification in electromechanics)
  • Initial experience in field service is desirable
  • Driver's license (Class B)
  • IT knowledge in operating systems and networks is an advantage
  • Enjoy working with people, persuasive skills and customer-oriented thinking
  • High willingness to travel and be deployed (overnight hotel stays are the exception)
  • Reliability, communication skills and the ability to work in a team
Benefits
  • 30 days annual leave
  • Flexible working hours
  • Company car for private use
  • In-house training centre
  • Diverse development opportunities across the entire corporate group
  • Employee events
  • Department events
  • Corporate health management
  • Corporate sports activities
  • Disability insurance
  • Company pension plan
  • Permanent employment
  • E-bike leasing
  • Employee discounts
  • Local offers depending on the location
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
repairinstallationmaintenanceanalysisresolutiondocumentationoperating systemsnetworksfield serviceelectromechanics
Soft Skills
customer-oriented thinkingpersuasive skillscommunication skillsreliabilityteamworkenjoy working with peoplehigh willingness to travel
Certifications
technical vocational trainingmechatronics technicianelectronics technicianIT specialist for system integrationIT systems electronics technician