Product Lead – Investigations
Merkle Science
full-time
Posted on:
Location Type: Remote
Location: New York • United States
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Job Level
About the role
- Define and own the Investigations product roadmap, aligning it with market needs, company objectives, and customer feedback.
- Conduct market research and competitive analysis to inform product development and differentiation strategies for investigations and forensic analytics.
- Collaborate with engineering teams to define product requirements, prioritize features, and drive execution specific to crypto-related investigations.
- Work with customer success and sales teams to understand investigation professionals' pain points, drive adoption, and improve customer satisfaction.
- Define and track product KPIs, measuring success based on customer adoption, retention, and revenue impact.
- Develop compelling messaging and positioning that clearly articulates the value of Merkle Science's Investigations product for law enforcement and compliance professionals.
- Lead the creation of investigation-focused sales enablement materials, whitepapers, case studies, and competitive battlecards to support the go-to-market strategy.
- Partner with marketing to drive demand generation through investigation-focused content, campaigns, and events.
- Work closely with business development and sales teams to refine the product's value proposition and identify upsell opportunities for investigation-focused users.
Requirements
- 4+ years of experience in product management, product marketing, or GTM strategy in a B2B SaaS company (crypto or fintech preferred).
- Strong understanding of blockchain investigations and financial crime risk management is a major plus.
- Proven experience in launching and scaling B2B SaaS products in a fast-paced environment.
- Hands-on experience with customer research, competitive analysis, and data-driven decision-making.
- Strong storytelling and communication skills, with the ability to translate complex technical concepts into clear, compelling messaging tailored for investigation professionals.
- Experience working with cross-functional teams, including engineering, sales, and customer success.
- Familiarity with product analytics tools (e.g., Mixpanel, Amplitude) and CRM platforms (e.g., Salesforce, HubSpot).
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementproduct marketingGTM strategyblockchain investigationsfinancial crime risk managementcustomer researchcompetitive analysisdata-driven decision-makingB2B SaaS product launchproduct KPIs
Soft Skills
storytellingcommunicationcollaborationcustomer satisfaction improvementcross-functional teamworkproblem-solvingstrategic thinkingcustomer feedback integrationvalue proposition refinementadoption driving