Meridian Bird Removal

Accounts Payable

• Generate and verify customer invoices across multiple systems
• Confirm job completion before invoicing
• Ensure sales tax accuracy across Salesforce, QuickBooks, and Avalara
• Post customer payments and process credit card transactions
• Balance daily sales and deposit reports
• Send payment confirmations and required service reports to customers
• Process vendor invoices in QuickBooks and prepare payments
• Coordinate weekly bill payment approvals with Finance leadership
• Issue payments via ACH, online systems, or check
• Monitor the AP inbox and respond to vendor inquiries
• Maintain accurate financial records and documentation
• Process incoming mail and remote bank deposits
• Upload deposit documentation and assist with banking verification
• Support expense reconciliation and financial reporting
• Help maintain accurate data across QuickBooks, Salesforce, and Avalara

Accounts Payable/Receivable Coordinator

Customer Support

• Lead, mentor, and coach Customer Care Representatives (CCRs) and CCR Leads to achieve departmental goals.
• Conduct one-on-one coaching sessions and provide structured feedback to improve performance and engagement.
• Partner with the Training Department to enhance onboarding, process documentation, and continuing education.
• Oversee work order (WO) setup and handoff to ensure accuracy in Salesforce.
• Manage technician scheduling, confirm availability, and coordinate preservice calls.
• Arrange and monitor travel within budget and profitability guidelines.
• Review job completion documentation, surveys, and notes for quality assurance.
• Conduct follow-up and CSAT (Customer Satisfaction) calls; escalate issues when necessary.
• Verify all job documentation prior to financial transition.
• Foster a culture of accountability, positivity, and teamwork that aligns with Meridian’s Core Values.

Accounts Payable/Receivable Coordinator

Customer Care Manager – Logistics