Mercy Ships

Chief Technology Officer

• Develop a comprehensive understanding of Mercy Ships' global operations, strategic objectives, and technology landscape.
• Evaluate the current enterprise technology environment, including enterprise architecture, infrastructure, applications, integrations, cybersecurity, data governance, operational maturity, and technology investments.
• Develop a multi-year enterprise technology strategy aligned with organizational strategy and business capabilities.
• Identify opportunities to strengthen enterprise architecture, reduce technical debt, improve scalability, and increase operational effectiveness.
• Develop enterprise principles for AI, automation, emerging technologies, and responsible innovation.
• Guide technology investment decisions through clear architectural principles and strategic alignment.
• Build trusted relationships with existing technology leadership, business leaders, National Offices, and operational stakeholders.
• Evaluate the effectiveness of the current technology operating model, organizational capabilities, leadership capacity, and delivery maturity.
• Coach, mentor, and support technology leaders while strengthening accountability, collaboration, and execution.
• Recommend and implement approved organizational improvements that strengthen enterprise technology capabilities and long-term organizational effectiveness.
• Foster a culture of continuous improvement, servant leadership, operational excellence, and enterprise thinking.
• Partner closely with the Strategy & Transformation Office to align enterprise technology planning with organizational strategic planning, enterprise portfolio management, and transformation governance.
• Strengthen governance processes supporting technology prioritization, investment decisions, architectural standards, risk management, and delivery oversight.
• Establish strong connections between organizational strategy, business capabilities, enterprise architecture, and technology investments.
• Improve transparency regarding technology priorities, sequencing, and enterprise value.
• Evaluate current project and program delivery practices, including business readiness, change management, solution design, vendor management, and implementation governance.
• Identify root causes contributing to delivery challenges, organizational friction, and execution risks.
• Partner with technology leadership to improve execution discipline, organizational alignment, and cross-functional collaboration.
• Lead implementation of approved improvements that strengthen delivery maturity, operational excellence, and organizational trust.
• Help re-establish confidence in the technology function through transparency, measurable progress, and consistent executive leadership.
• Serve as a trusted advisor to Executive Leadership and the Board regarding enterprise technology strategy, organizational capability, emerging technology, and investment priorities.
• Provide periodic assessments, strategic recommendations, and progress updates regarding the technology function.
• Support executive decision-making regarding enterprise modernization, technology-enabled transformation, and long-term organizational capability.

Application Engineer

• Perform all tasks assigned in the installation, configuration, and set up of applications for the New Ship.
• Assist in training users at roll out / end of Equipping for the new ship.
• Work independently with members of the user community to define and document requirements for the installation, implementation, and day-to-day operations of the applications.
• Write and maintain documentation including configurations, specifications, and designs for new and existing applications.
• Ensure product direction is aligned with Mercy Ships' desired enterprise architecture.
• Collaborate with project management functions in the execution of the new ship build.
• Provide status reports as requested.

Chief Technology Officer

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