Ship Application Support Engineer I

Mercy Ships

Application Support Engineer supporting Mercy Ships' core applications in new ship builds. Responsibilities include installation, configuration, user training, and collaboration on project management tasks.

Posted 7/29/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $60,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in application installation, configuration, and user training, while ensuring alignment with enterprise architecture. Proficient in documentation and collaboration with project management for successful implementation.

Highest-signal resume keywords

Application InstallationUser TrainingDocumentation MaintenanceProduct AdministrationInternational Travel

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Application ConfigurationRequirements DocumentationSoftware AdministrationTechnical SpecificationsEnterprise Architecture

Soft Skills

CollaborationIndependent WorkCommunication

Certifications & Qualifications

Bachelor's Degree in Information SystemsBachelor's Degree in Computer Science

Industry Keywords

Mercy ShipsNew Ship BuildField ServiceMedical Requirements

About the role

Key responsibilities & impact

Perform all tasks assigned in the installation, configuration, and set up of applications for the New Ship.
Assist in training users at roll out / end of Equipping for the new ship.
Work independently with members of the user community to define and document requirements for the installation, implementation, and day-to-day operations of the applications.
Write and maintain documentation including configurations, specifications, and designs for new and existing applications.
Ensure product direction is aligned with Mercy Ships' desired enterprise architecture.
Collaborate with project management functions in the execution of the new ship build.
Provide status reports as requested.

Requirements

What you’ll need

Bachelor's Degree in Information Systems, Computer Science, or a related field, or the equivalent combination of education and experience.
A minimum of one year of relevant work experience, including experience in product or software administration.
Experience in the specific product or another relevant technology platform is preferred.
Must be able to travel internationally with current passport
All visitors to a vessel in field service are required to be up to date and compliant with current approved medical requirements.

Benefits

Comp & perks

Compensation range listed is for U.S. hires only. Actual compensation may vary dependent upon location of hire.
Requires domestic and international travel