Mercer Advisors

Senior Manager, Deal Desk

Mercer Advisors

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $97,750 - $115,000 per year

Job Level

Senior

About the role

  • Establish and manage a single front door for PMRs and deal exceptions, ensuring complete and accurate submissions.
  • Maintain clear escalation pathways aligned to policy, margin thresholds, and approval authority.
  • Ensure full documentation and auditable records of deal decisions within Salesforce (no shadow processes).
  • Review, structure, and recommend deal outcomes based on policy, economics, and risk considerations.
  • Facilitate cross-functional deal reviews for complex, non-standard, or high-stakes opportunities.
  • Manage escalations efficiently while balancing speed, rigor, and commercial impact.
  • Partner with Salesforce/CRM teams to build and maintain workflow, routing, and approval automation.
  • Build and deliver reporting on cycle time, approval rates, exception drivers, and trends to inform leadership decisions.
  • Provide ongoing enablement and guidance to sellers on submission quality, escalation logic, and deal structuring best practices.

Requirements

  • Experience in deal desk, pricing, revenue operations, or sales operations.
  • Strong analytical and financial reasoning skills, including margin and discount evaluation.
  • Comfort managing a high-volume queue with strong follow-through and detail orientation.
  • Excellent interpersonal skills with the ability to partner with assertive sellers under time pressure.
  • Strong operational judgment and documentation discipline.
  • Familiarity with Salesforce workflow, approvals, and data requirements.
Benefits
  • Company Paid Basic Life & AD&D Insurance
  • Company Paid Short-Term and Long-Term Disability Insurance
  • Supplemental Life & AD&D; Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance
  • Three Cigna medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan.
  • Kaiser Medical plans available in California
  • Health Savings Account (HSA) with company contributions if enrolled in either HDHP medical plan.
  • Two comprehensive Dental Plans
  • Vision Insurance Plan
  • Dependent Care Savings Account for child and dependent care.
  • 14 Company Paid Holidays including a full week off at Thanksgiving.
  • Generous paid time off program for vacation and sick days
  • Employee Assistance Plan
  • Family Medical Leave
  • Paid Parental Leave (8 weeks)
  • Maternity benefits utilizing company paid STD, any supplemental STD, plus Parental Leave (8 weeks) to provide time for recovery, baby bonding, and enjoying your family time.
  • Adoption Assistance Reimbursement Program
  • Company Paid Concierge Services for you and your loved ones for the spectrum of caring needs for your aging parents, young children, life’s challenges and more.
  • 401(k) Retirement Plan with both Traditional and Roth plans with per pay period match as well as an after-tax option
  • Pet Insurance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
deal deskpricingrevenue operationssales operationsanalytical skillsfinancial reasoningmargin evaluationdiscount evaluationdocumentation discipline
Soft Skills
interpersonal skillsdetail orientationoperational judgmentfollow-throughability to partnertime management