Collaborate with clients and internal teams to implement and operationalize Merge software and integrated solutions.
Apply knowledge of Merge solutions, site workflows, and business requirements to optimize solution effectiveness.
Define, document, and validate solution requirements.
Design, develop, deploy, and support custom HL7 interfaces.
Design, develop, and deploy custom reports and application integrations.
Perform and support custom data imports and exports, including development of supporting tools.
Assist internal teams in resolving field and client issues.
Serve as a subject matter expert in sales calls and discussions with prospective clients.
Support Go-Live activities and transition solutions to the Support organization.
Deliver services in alignment with established implementation methodologies.
Maintain accurate records in CRM and regulatory systems.
Escalate product issues through the defect tracking system.
Engage in continuous learning to expand expertise in Merge products and related technologies.
Identify and communicate opportunities to improve client solutions and internal processes.
Perform additional duties as assigned by management.

Requirements

6 + years of Healthcare IT experience.
3 + years of experience configuring HL7 interface engines, including HL7, XML, and related integrations.
3 + years of experience configuring and supporting in-house applications.
Background in healthcare informatics and medical imaging workflows.
Strong analytical, problem-solving, written, and verbal communication skills.
Project management experience, with the ability to manage a dynamic workload and align expectations with stakeholders.
Familiarity with source control systems, defect tracking systems, and reporting systems.

Benefits

Remote first / work from home culture
Flexible vacation to help you rest, recharge, and connect with loved ones
Paid leave benefits
Health, dental, and vision insurance
401k retirement savings plan
Infertility benefits
Tuition reimbursement, life insurance, EAP – and more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

HL7XMLcustom reportsapplication integrationsdata importsdata exportsMerge softwaresolution requirementsimplementation methodologieshealthcare IT

Soft Skills

analytical skillsproblem-solvingwritten communicationverbal communicationproject managementcollaborationclient engagementcontinuous learningissue resolutionprocess improvement