Patient Account Representative – Medicaid Collections
Memorial Hermann Health System
full-time
Posted on:
Location Type: Hybrid
Location: Houston • Texas • United States
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About the role
- Responsible for the timely collection of third party and private pay receivables
- Reviews incoming correspondence and takes appropriate action
- Responds promptly to inquiries
- Analyzes accounts for errors, adjustments and credits, issuing corrected entries when necessary
- Updates account information accordingly
- Documents communications accurately and completely
- Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards
- Promotes individual professional growth and development by meeting requirements for mandatory/continuing education
- Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues
Requirements
- High School Diploma or GED required
- Prefer two (2) years of hospital business office or medical related experience
- Some knowledge of business office, patient billing, or collection/reimbursement procedures in a healthcare setting preferred
- Ability to multi-task in a fast paced, high volume environment
- Proficient in Microsoft office with emphasis on Excel, 10-key and math
Benefits
- None listed 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
patient billingcollection proceduresreimbursement proceduresaccount analysisdata entryerror correctionadjustmentscreditsmath skills10-key
Soft Skills
multi-taskingcommunicationattention to detailproblem-solvingcustomer serviceprofessional growthtime managementadaptabilityteamworkservice standards
Certifications
High School DiplomaGED