Patient Account Representative, Claims Follow Up
Memorial Hermann Health System
full-time
Posted on:
Location Type: Hybrid
Location: Memorial City • Texas • United States
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About the role
- Timely collection of third party and private pay receivables
- Review incoming correspondence and take appropriate action
- Respond promptly to inquiries
- Analyze accounts for errors, adjustments and credits
- Update account information accordingly
- Document communications accurately and completely
- Serve as a mentor and resource for less experienced staff
Requirements
- Healthcare claims follow-up experience
- Healthcare collections and denials experience
- Epic experience highly preferred
- High School Diploma or GED
- Prefer three (3) years hospital business office or medical related experience
- Knowledge of business office, patient billing, or collection/reimbursement procedures
- Proficient in Microsoft office with emphasis on Excel, 10-key and math
Benefits
- Flexible work arrangements (Hybrid: One day onsite, four days remote)
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
healthcare claims follow-uphealthcare collectionsdenials managementpatient billing procedurescollection proceduresreimbursement procedures10-keymathematics
Soft Skills
communicationmentoringproblem-solvingattention to detail
Certifications
High School DiplomaGED