Member Access Processing

Vice President – Credit Card Program Services

Member Access Processing

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Lead

About the role

  • Provide strategic leadership and operational management of Full-Service credit card programs for credit union partners.
  • Serve as a key liaison between Sales, Product, Operations, and Client Services.
  • Lead complex, customized credit card program implementations from pre-sale through post-launch transition.
  • Develop and execute comprehensive project plans, ensuring on-time, high-quality delivery.
  • Manage end-to-end product setup, documentation, testing, certification, and user training.
  • Ensure adherence to PCI DSS, NACHA, Visa/Mastercard rules, AML/KYC, BSA, and related regulatory standards.
  • Lead and mentor implementation and program delivery teams, establishing clear expectations, accountability, and a culture of operational excellence.

Requirements

  • 10+ years of experience in credit card payment processing, program implementation, product management, or operational leadership.
  • Demonstrated experience balancing complex implementation delivery with deep product knowledge in credit card programs.
  • Bachelor’s degree in Business, Finance, or related field.
  • Project management or product management certifications preferred.
  • CTP, NAPCP, or other industry certifications are considered a plus.
  • Advanced project management capabilities.
  • Excellent communication and executive presence.
  • Strong analytical, negotiation, and stakeholder influence skills.
  • Proficiency in project management tools, Excel, PowerPoint, and CRM systems.
  • Ability to translate product capabilities into delivery requirements and client-ready solutions.
Benefits
  • Collaborative work environment
  • Positive culture focused on employee growth and impact
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
credit card payment processingprogram implementationproduct managementoperational leadershipproject managementanalytical skillsnegotiation skillsstakeholder influenceuser trainingcompliance adherence
Soft Skills
strategic leadershipcommunicationexecutive presencementoringaccountabilityoperational excellenceteam leadershipexpectation settingculture buildingproblem-solving
Certifications
Project management certificationProduct management certificationCTPNAPCP