Meltwater

Account Manager

Meltwater

full-time

Posted on:

Location Type: Hybrid

Location: Charlotte • Florida • Illinois • United States

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Salary

💰 $55,000 - $73,000 per year

About the role

  • Manage, renew, and foster growth within assigned accounts
  • Focus on driving sustainable, long-term growth while overseeing renewals
  • Develop customized account plans and strategies aimed at optimizing customer retention and stimulating account growth
  • Identify and actively pursue expansion opportunities within accounts
  • Collaborate closely with the Customer Success team to drive ongoing engagement and utilization of our solutions
  • Partner with Renewals Representatives to ensure robust account retention
  • Cultivate and nurture strong relationships with key stakeholders within assigned accounts
  • Monitor customer usage patterns to inform strategic renewal and product expansion approaches
  • Implement proactive sales processes to effectively counter competitive threats during renewal negotiations

Requirements

  • A Bachelor's degree or higher is preferred for this role
  • A minimum of 2 years tenure in account management is desired
  • Strong strategic thinking and execution capabilities
  • Ability to develop effective account plans and strategies
  • A proactive approach to identifying and driving expansion opportunities within accounts
  • Refined communication and collaboration abilities
  • Results-oriented mindset with a focus on achieving growth targets and customer satisfaction
  • Excellent written and verbal communication skills in English
  • Willingness to embrace the best of both worlds with our hybrid work schedule
  • The ability to legally work in the country of hire is required for this position.
Benefits
  • Comprehensive Paid Time Off & generous paid & unpaid leave policies
  • 401K matching, life insurance, commuter benefits, and parental leave plans
  • Excellent medical, dental, and vision options
  • Collaborative, transparent and fun loving office culture
  • Accelerated professional development and growth programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementcustomer retentionstrategic planningsales processesnegotiation
Soft Skills
strategic thinkingexecution capabilitiescommunicationcollaborationresults-oriented mindset
Certifications
Bachelor's degree