Build and lead an Engineering Operations function that increases delivery efficiency, release quality, and production reliability across the product engineering organization.
Partner with Product on planning and commitments while owning the engineering operating system: metrics, SDLC standards, release governance, incident discipline, and responsible adoption of AI-assisted engineering practices.
Design, implement, and lead the engineering operating system, creating clarity in how work moves from plan to production, how reliability is protected, and how modern AI-assisted practices are adopted safely and effectively across the organization.
Standardize engineering metric definitions and instrumentation across teams.
Publish and maintain a trusted engineering scorecard and drive action from the data.
Define and drive adoption of SDLC standards and establish lightweight compliance mechanisms through automation and tooling where feasible.
Implement release readiness gates and disciplined rollout/rollback expectations.
Mature incident management practices in partnership with Product, Engineering, and Support leadership.
Define approved use cases and guardrails for AI-assisted development across coding, testing, review, documentation, and operations.
Hire and develop a small team over time as scope demands (programs, release readiness, developer productivity, metrics).

Requirements

12 to 18+ years in engineering operations, technical program leadership, production operations, developer productivity, or engineering leadership roles.
Demonstrated success building operating systems for 200+ engineer organizations (metrics, SDLC standards, release governance, incident/postmortem discipline).
Track record improving reliability outcomes (MTTR, repeat incident rate, change failure rate) via process and tooling interventions.
Experience leading through influence across senior engineering leadership, plus people management experience or clear readiness to build a team.
Practical understanding of AI-assisted engineering workflows and how to deploy them safely with governance and measurement.

Benefits

Enjoy flexible paid time off that allows you to have an enhanced work-life balance.
Excellent medical, dental, and vision options
401(k) matching, life insurance, commuter benefits, and parental leave plans
Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
Energetic work environment with a hybrid work style, providing the balance you need.
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

engineering operationsSDLC standardsrelease governanceincident managementAI-assisted engineering practicesmetrics definitionautomationtooling interventionsdeveloper productivityrelease readiness

Soft Skills

leadershipteam developmentinfluencecommunicationcollaborationproblem-solvingdata-driven decision makingprocess improvementorganizational claritystakeholder engagement