Meltwater

Insights Team Manager – Tech, Media & Entertainment

Meltwater

full-time

Posted on:

Location Type: Hybrid

Location: Charlotte • North Carolina • Texas • United States

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Salary

💰 $115,000 - $132,000 per year

About the role

  • Own and lead the Tech, Media & Entertainment client portfolio within Insights Services.
  • Serve as the primary point of contact for key client stakeholders across multiple accounts.
  • Translate business objectives into structured insights programs and reporting frameworks.
  • Ensure delivery excellence across dashboards, reports, executive presentations, and strategic recommendations.
  • Lead and develop a team of 3–4 analysts.
  • Provide structured coaching, performance feedback, and development planning.
  • Oversee account timelines, scope adherence, and delivery milestones.
  • Monitor project health, utilization, and margin performance within your vertical.
  • Partner with Sales, Client Success, and Product to ensure alignment and scalable solutions.

Requirements

  • Bachelor’s degree in PR, Communications, Market Research, Business, or a related field; advanced degree preferred.
  • 4+ years of experience in insights, media analytics, market research, or related fields, with 1–3 years of people management experience.
  • Proven track record in managing large-scale, multi-stakeholder insights programs with measurable business impact.
  • Expertise in research methodologies, media measurement KPIs, and translating complex data into actionable strategic recommendations.
  • Experience in Tech, Media, or Entertainment industries preferred.
  • Commercial awareness, including scope management and margin sensitivity.
  • Demonstrated success in leading and developing high-performing teams.
  • Exceptional executive presence with the ability to influence senior stakeholders internally and externally.
  • Business-level fluency in English (additional languages a plus).
Benefits
  • Enjoy flexible paid time off that allows you to have an enhanced work-life balance.
  • Excellent medical, dental, and vision options
  • 401(k) matching, life insurance, commuter benefits, and parental leave plans
  • Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
  • Energetic work environment with a hybrid work style, providing the balance you need.
  • Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
insights programsmedia analyticsmarket researchresearch methodologiesmedia measurement KPIsdata translationstrategic recommendationsscope managementmargin performance
Soft Skills
team leadershipcoachingperformance feedbackdevelopment planningexecutive presenceinfluencing stakeholderscommercial awareness