MelodyArc

Strategist

• Own the end-to-end delivery of customer deployments — from kickoff through a live, adopted, value-proven production solution — as the single accountable owner of the outcome.
• Scope each deployment: define the minimum viable solution, success criteria, milestones, and timeline, and translate the customer's business problem into a clear requirements document (PRD) that guides the FDE build team.
• Run the engagement as a hands-on project owner: prioritize the backlog, manage scope relentlessly, sequence milestones, and drive day-to-day execution alongside FDEs.
• Act as the primary QA tester for the customer's solution — validate that what is built actually solves the problem before it reaches the customer.
• Configure the MelodyArc platform directly where appropriate (workflow configuration, data mapping, queries, light scripting) and know when to hand deeper technical work to an FDE.
• Manage all stakeholder communication, from frontline operators to senior sponsors, and act as the escalation owner who unblocks technical, political, and process issues.
• Own the launch: run the go-live, manage the cutover, and drive the solution from launch to full adoption by capturing user feedback, iterating, and proving the defined business value.
• Scope the ongoing support and maintenance plan, create customer-facing documentation and enablement, and ensure a clean handoff to steady-state.
• Partner with Sales and Account teams on discovery and value scoping for new and expansion opportunities, drawing on your trusted-advisor relationship with the customer.

Deployment Strategist, Senior Deployment Strategist

Full-stack Engineer

• Design, build, test, and operate scalable backend services that power MelodyArc's orchestration and workflow capabilities.
• Partner with the CTO to run, improve, and standardize the code review process.
• Review designs and code for peers and mentor engineers.
• Lead the technical delivery of multi-sprint initiatives.
• Drive system design for reliability, performance, and scalability.
• Build secure, compliant solutions aligned to SOC 2 practices.
• Own production readiness and participate in incident response.
• Partner closely with Product, DevOps, and customer stakeholders.

Software Development Engineer 3 – SDE 3

• Drive the architecture and design of large-scale, multi-tiered, distributed software applications, tools, systems, and services.
• Model hands-on-keyboard technical leadership where you ship, review, and mentor.
• Partner with product to translate business and functional requirements into technical specifications and robust, scalable, secure, supportable solutions across complex systems.
• Serve as technical lead across the full development lifecycle — scoping, planning, design, hands-on implementation, testing, documentation, delivery, and maintenance.
• Provide design reviews for other engineers on architecture, integration, performance, scalability, and security, and shape the engineering culture of a fast-moving, product-focused company.

Principal Engineer

• Lead technical delivery for front-end projects within a team
• Design and implement multi-component solutions that are reliable, maintainable, and user-centered
• Own work from implementation through rollout and follow-up
• Write clean and efficient code
• Create clear technical documentation that helps align stakeholders and serves as a lasting reference
• Raise the team’s engineering bar through strong code reviews and disciplined development practices across quality, performance, accessibility, security, and operational readiness
• Work through moderate ambiguity within a product area, partnering cross-functionally to clarify requirements, sequence work, communicate tradeoffs, and deliver reliably.

Deployment Strategist, Senior Deployment Strategist

Software Development Engineer 3 – SDE 3

Principal Engineer

Software Engineer II