Meliá Hotels International

Outlet Manager

Meliá Hotels International

full-time

Posted on:

Location Type: Office

Location: Jakarta • Indonesia

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Tech Stack

Chef

About the role

  • Oversee the day-to-day operations of the restaurant to ensure seamless service, high quality, and guest satisfaction.
  • Lead, manage, and train a diverse team while ensuring adherence to the restaurant’s standards, procedures, and policies.
  • Maintain a high level of customer service while protecting and enhancing the restaurant’s reputation for excellence.
  • Work closely with the kitchen team to ensure smooth service flow and that all dishes are presented according to established Michelin-level standards.
  • Maintain strong knowledge of Spanish and Mediterranean cuisine to deliver a curated and memorable dining experience.
  • Supervise wine and cocktail programs, including wine pairing recommendations and cocktail offerings to enhance guest experience.
  • Monitor inventory, order supplies, and implement cost control measures to maintain profitability while meeting brand standards.
  • Build and maintain positive relationships with guests to encourage repeat visits and strong customer loyalty.
  • Collaborate with the Head Chef and operations team to ensure consistent quality and service excellence.

Requirements

  • Previous management experience in a Spanish restaurant or similar concept is preferred.
  • Understanding of international wines with the ability to recommend pairings.
  • Good understanding of cocktails and beverage pairing to complement a dish.
  • Proven leadership skills with the ability to manage and motivate a team in a high-pressure environment.
  • Excellent communication skills with fluency in English.
  • Strong organizational, leadership, and multitasking abilities.
  • Passion for hospitality and delivering exceptional dining experiences.
Benefits
  • My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
  • My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Spanish cuisineMediterranean cuisinewine pairingcocktail recommendationsinventory managementcost control
Soft Skills
leadershipteam managementcommunicationorganizational skillsmultitaskingcustomer servicerelationship building