Meduit | Driving Revenue Cycle Performance

Insurance

• Reduce outstanding accounts receivable by managing claims inventory
• Speak to patients and insurance companies in a professional manner regarding their outstanding balances
• Gather information from patients, clients/family members, client clinical areas, government agencies, employers, third party payors and/or medical payment programs, etc.
• Request, input, verify, and modify patient’s demographic, primary care provider, and payor information
• Provide excellent customer service and timely response to questions and issues related to benefits, billing, claims, payments, etc.
• Answer questions by phone and provide quotes for services
• Utilize various databases and specialized computer software for revenue cycle activities
• Explain charges, answer questions, and communicate requirements regarding patient financial care services

Insurance Specialist – Eastern & Central Timezones

• Reduce outstanding accounts receivable by managing claims inventory
• Speak to patients and insurance companies in a professional manner regarding their outstanding balances
• Gather information from patients, clients/family members, client clinical areas, government agencies, employers, third party payors and/or medical payment programs, etc.
• Request, input, verify, and modify patient’s demographic, primary care provider, and payor information
• Provide excellent customer service and timely response to questions and issues related to benefits, billing, claims, payments, etc.
• Utilize various databases and specialized computer software for revenue cycle activities including eligibility verifications, pre-authorizations, medical necessity, review/updating of patient accounts, etc.
• Work with Claims and Collections in order to assist patients and their families with billing and payment activities

Insurance Specialist

• Overseeing and guiding staff assigned to client-contracted work
• Ensuring quality performance and adherence to project goals
• Supporting and mentoring staff in professional growth
• Monitoring staff performance and attendance
• Driving team productivity and quality standards through collaboration and support
• Distribution of client accounts and work management

Insurance Services Supervisor

• Reduce outstanding accounts receivable by managing claims inventory
• Speak to patients and insurance companies regarding their outstanding balances
• Gather information from patients and various entities to register patients and determine eligibility
• Request, input, verify, and modify patient’s demographic and payor information
• Provide excellent customer service and timely response to questions related to benefits and billing
• Utilize various databases and specialized computer software for revenue cycle activities
• Explain charges and communicate policies and procedures regarding financial care services
• Work with Claims and Collections to assist patients with billing and payment activities

• Overseeing and guiding staff assigned to client-contracted work
• Ensuring quality performance and adherence to project goals
• Supporting and mentoring staff in their professional growth
• Monitoring staff performance and attendance
• Distributing client accounts and work
• Driving team productivity and quality standards through collaboration

Security Analyst

• Support our healthcare partners & help them thrive at Meduit!
• Implement and manage Microsoft Purview for data protection
• Investigate alerts from CrowdStrike, Azure Defender, and Rapid7 InsightIDR
• Support endpoint security and hardening efforts
• Review and prioritize vulnerabilities using Rapid7 InsightVM
• Monitor identity security, MFA, and Conditional Access in Azure/Entra ID
• Document investigations and remediation steps
• Collaborate with IT teams to resolve security issues

CyberSecurity Analyst – Purview

Customer Support

• Helping patients understand financial responsibility in a helpful and non-threatening manner
• Taking inbound and making outbound calls to patients regarding outstanding balances
• Meeting or exceeding established metric goals
• Following established procedures to resolve patient account balances: Identifying consumer payment plans
• Utilizing call scripts provided
• Setting up consumer payments over the phone
• Documenting all conversations electronically on company and/or client systems
• Assisting patients in determining eligibility for financial assistance programs and/or bank loans when applicable
• Providing information to Client Services as needed
• Understanding and fully complying with all federal and state laws and regulations (HIPPA, Medicare Fraud, Waste and Abuse, etc.) regarding collections policies and procedures

Medical Customer Service Representative

• Reduce outstanding accounts receivable by managing claims inventory
• Speak to patients and insurance companies in a professional manner regarding their outstanding balances
• Gather information from patients, clients/family members, clinical areas, government agencies, employers, third-party payors to register patients, gather information, obtain referrals and pre-authorizations, complete forms, conduct evaluations, determine eligibility, and identify sources of payment
• Request, input, verify, and modify patient’s demographic, primary care provider, and payor information
• Provide excellent customer service and timely response to questions and issues related to benefits, billing, claims, payments
• Answer questions by phone and provide quotes for services
• Utilize various databases and specialized software for revenue cycle activities
• Explain charges, answer questions, and communicate requirements, policies, and procedures regarding financial care services to patients, staff, payors, and agencies
• Work with Claims and Collections to assist patients and their families with billing and payment activities

Insurance Specialist – Eastern Time Zone

Accounting Manager

• Oversee the daily operations of the revenue accounting department
• Ensure accuracy in billing, payment application, and trust account management
• Lead a team of three, driving a timely month-end billing and closing process
• Monitor billing workflows to ensure all client invoices are generated correctly
• Manage the billing and invoicing lifecycle
• Lead the reconciliation of Trust Accounts
• Own the month-end closing responsibilities for billing

Insurance Specialist – Eastern & Central Timezones

Insurance Specialist

Insurance Services Supervisor

Insurance Specialist – Eastern & Central Timezones

Insurance Services Supervisor

CyberSecurity Analyst – Purview

Medical Customer Service Representative

Insurance Specialist – Eastern Time Zone

Revenue Accounting Supervisor