Meduit | Driving Revenue Cycle Performance

Trainer

• Deliver structured, role-based training on Benchmark workflows, systems, and best practices during client implementations
• Facilitate virtual instructor-led training sessions, workshops, and knowledge transfer meetings for internal and client stakeholders
• Collaborate with training leadership and implementation teams to develop and maintain training curriculum aligned with operational workflows
• Support system readiness activities, including validation of training environments prior to implementation
• Analyze assessment results and user feedback to improve training effectiveness and materials
• Provide targeted follow-up training, coaching, and remediation sessions based on performance data
• Maintain and update training documentation, job aids, and process guides
• Support learning management system (LMS) administration, including course creation, updates, and training completion tracking
• Participate in client project meetings to gather requirements and communicate training progress and timelines
• Support post-go-live adoption and workflow optimization efforts

Implementation Trainer

Insurance

• Reduce outstanding accounts receivable by managing claims inventory
• Speak to patients and insurance companies in a professional manner regarding their outstanding balances
• Gather information from patients, clients/family members, client clinical areas, government agencies, employers, third party payors and/or medical payment programs, etc. both in-person and by telephone to register patients, gather or update information, obtain referrals and pre-authorizations, complete appropriate forms, conduct evaluations, determine benefits and eligibility (insurance, public programs, etc.), determine financial responsibility and/or to identify sources of payment for services
• Request, input, verify, and modify patient’s demographic, primary care provider, and payor information
• Provide excellent customer service and timely response to questions and issues related to benefits, billing, claims, payments, etc.
• Answer questions by phone and provide quotes for services; identify financial resources, etc. in accordance with the client policies and procedures
• Utilize various databases and specialized computer software for revenue cycle activities including eligibility verifications, pre-authorizations, medical necessity, review/updating of patient accounts, etc.
• Explain charges, answer questions, and communicate a variety of requirements, policies, and procedures regarding patient financial care services and resources to patients, staff, payors, and agencies
• Work with Claims and Collections in order to assist patients and their families with billing and payment activities

Insurance Specialist – Prior Authorization

• Analyze payer payments to identify underpayments and reimbursement discrepancies by comparing paid amounts to contracted rates, fee schedules, and expected reimbursement
• Interpret and apply payer contract terms, guidelines, and reimbursement methodologies to ensure accurate payment outcomes
• Conduct detailed account analysis using strong analytical skills and persistence to resolve complex denials and payment variances
• Review accounts for credit balances and denials, determine root cause, and take appropriate corrective action (refund, adjustment, rebill, or appeal)
• Review and resolve credit balances across all payers, with priority on regulatory accounts (e.g., Medicare credit balance reporting)
• Submit timely, accurate appeals and process credit resolutions in alignment with payer and regulatory guidelines (including Medicare credit balance requirements)
• Ensure all account activity supports forward movement toward resolution with a one-touch mindset
• Maintain thorough, audit-ready documentation and accurate account notes
• Meet established productivity (APH) and quality standards while prioritizing high-risk, high-dollar, and timely filing accounts
• Collaborate cross-functionally to resolve issues and prevent recurrence
• Identify trends and escalate systemic issues, providing feedback for process improvement
• Initiate and track refunds, adjustments, and reapplications accurately and timely

Insurance Specialist – Credit Resolution

Software Engineer

• Lead and manage multiple software development teams, typically supporting 2 to 4 teams with 5 to 10 members each
• Provide coaching, mentoring, and performance management for team members and team leads
• Drive Agile best practices including sprint planning, backlog grooming, and retrospectives
• Ensure predictable delivery of high-quality releases aligned to product roadmaps and business commitments
• Guide teams on system design, integration patterns, and scalable application development
• Partner with architects and senior engineers to ensure technical consistency across platforms
• Align development efforts with healthcare regulatory requirements and RCM workflows
• Maintain working knowledge of claims processing, billing, remittance, and denial management systems
• Communicate effectively with senior leadership, presenting updates, risks, and strategy in a business-focused manner
• Collaborate cross-functionally with product, operations, and client-facing teams
• Support team capacity planning, staffing alignment, and organizational priorities
• Foster a culture of accountability, collaboration, and continuous improvement

Senior Manager, Software Development

Backend Engineer

• Design and evolve MySQL schemas to support scalable, multi-tenant architectures
• Define and enforce database design standards including indexing, partitioning, and performance optimization
• Optimize complex SQL queries and resolve systemic database performance issues
• Implement and automate database change management, schema deployments, and migrations
• Maintain replication, failover, and disaster recovery processes to ensure high availability
• Monitor performance, troubleshoot production issues, and ensure data integrity
• Support cross-platform environments including MSSQL and Snowflake integrations
• Collaborate with engineering and BI teams to align data structures with reporting and analytics needs

Database Engineer

• Design and evolve MySQL schemas to support scalable, multi-tenant architectures
• Define and enforce database design standards including indexing, partitioning, and performance optimization
• Optimize complex SQL queries and resolve systemic database performance issues
• Implement and automate database change management, schema deployments, and migrations
• Maintain replication, failover, and disaster recovery processes to ensure high availability
• Monitor performance, troubleshoot production issues, and ensure data integrity
• Support cross-platform environments including MSSQL and Snowflake integrations
• Collaborate with engineering and BI teams to align data structures with reporting and analytics needs
• Work within Jira workflows and use GitHub for version control and documentation