Set the strategy for technology growth and partner with development teams on new solutions for determining best technology, including AI/RPA and automation
Preserve and enhance top line revenue associated with our Insurance line of business (LOB) for all locations within Meduit
Maximize client performance and profitability of the respective service line, that is derived from the associated top line revenue
Ensure the highest standards of customer service, process innovation, technology maximization and operational effectiveness are being achieved so that superior service is delivered to the client while also executing on the utmost of operational effectiveness and efficiency
Serve as the national leader and subject matter expert for the Insurance LOB across multiple Meduit sites and work to promote a combined insurance organization
Provide input on pricing new business and financial modeling for complexity and liquidation with understanding the profitability of LOB. Participate in problem solving for clients who are not meeting their profitability targets
Oversee and improve the end-to-end operating model for new client intake, configuration and ongoing service protocols to ensure that we deliver service at or above the levels we committed to

Requirements

Bachelor’s degree in business administration, health care administration or other relevant degree that delivers analytical skills and abilities
10 to 15 years’ experience with appropriate healthcare transactions such as billing & follow up, denials management, underpayments/zero payments, etc. that ultimately results in deep subject matter expertise in Insurance Line of Business practices
Knowledge of the competitive Insurance Line of Business landscape
Prior P&L and budget management experience
Prior experience leading total team size of 250 or larger, both onsite & remote
Prior experience leveraging a domestic, nearshore, and offshore workforce
Strong analytical skills to assess current performance and make recommendations for business improvement
Effective persuasion and influence skill to drive change internally and client results externally

Benefits

Comprehensive paid training
Medical, dental, and vision insurance
HSA and FSA available
401(k) with company match
Paid Wellness Time and Holidays
Employer paid life insurance and long-term disability
Internal growth opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

financial modelingP&L managementbudget managementanalytical skillsproblem solvingprocess innovationoperational effectivenessclient intakeservice protocolsinsurance transactions

Soft Skills

leadershippersuasioninfluencecommunicationteam managementanalytical thinkingclient relationship managementstrategic thinkingchange managementcollaboration