Meduit | Driving Revenue Cycle Performance

Medical Customer Service Representative

Meduit | Driving Revenue Cycle Performance

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $17 - $19 per hour

Job Level

Junior

About the role

  • Helping patients understand financial responsibility in a helpful and non-threatening manner
  • Taking inbound and making outbound calls to patients regarding outstanding balances
  • Meeting or exceeding established metric goals
  • Following established procedures to resolve patient account balances
  • Documenting all conversations electronically on company and/or client systems
  • Assisting patients in determining eligibility for financial assistance programs

Requirements

  • 1 year of previous call center experience (In-office or Remote)
  • High School Diploma/GED
  • Proficiency with PC-based applications (Microsoft Outlook, Word, and Excel)
  • Download speed of 30MB or higher & upload speed of 10MB or higher are REQUIRED.
  • Access to a Secure and Private workspace
Benefits
  • Comprehensive paid training
  • Medical, dental, and vision insurance
  • HSA and FSA available
  • 401(k) with company match
  • Paid Wellness Time and Holidays
  • Employer paid life insurance and long-term disability
  • Internal growth opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
call center experiencefinancial assistance programsdocumenting conversationsmetric goalsPC-based applicationsMicrosoft OutlookMicrosoft WordMicrosoft Excelinternet speed requirements
Soft Skills
communicationcustomer serviceproblem-solvingempathyorganizational skills
Certifications
High School DiplomaGED