Medtronic

Field Service Engineer, 2+ years

Medtronic

full-time

Posted on:

Location Type: Hybrid

Location: Seattle • Minnesota • Nevada • United States

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Salary

💰 $49,600 - $74,400 per year

About the role

  • Responsible for the technical support and service of Medtronic Hugo systems at customer sites
  • Involves installing, repairing, maintaining, and troubleshooting these devices
  • Providing training to healthcare professionals
  • Gathering feedback on product performance and communicating with various internal and external teams
  • Installs, operates, maintains, repairs and modifies equipment
  • Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations
  • Analyzes and evaluates products and related performance
  • Troubleshoots and diagnoses malfunctions to eliminate problem in minimum time

Requirements

  • Minimum of 2 years of clinical field service, technical internship or clinical customer support experience
  • Experience with robotics or motion control
  • Familiarity with most used test equipment
  • Ability to troubleshoot with technical skills, creativity and high discipline
  • Ability to read and understand schematics and engineering drawings
  • Ability to apply engineering principles such as electrical, mechanical, thermodynamic, and biomedical to troubleshooting without complete technical documentation
  • Excellent analytical and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner
  • Willingness to travel frequently, including potentially internationally (up to 75%)
  • Requires high school diploma or equivalent (United States), vocational or technical education or certification (all other countries)
Benefits
  • Health, Dental and vision insurance
  • Health Savings Account
  • Healthcare Flexible Spending Account
  • Life insurance
  • Long-term disability leave
  • Dependent daycare spending account
  • Tuition assistance/reimbursement
  • Simple Steps (global well-being program)
  • Incentive plans
  • 401(k) plan plus employer contribution and match
  • Short-term disability
  • Paid time off
  • Paid holidays
  • Employee Stock Purchase Plan
  • Employee Assistance Program
  • Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
  • Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical supporttroubleshootingrepairingmaintaininginstallinganalyzingevaluatingreading schematicsengineering principlesrobotics
Soft Skills
communication skillsanalytical skillscreativitydiscipline
Certifications
vocational educationtechnical education