Lead a team responsible for ensuring high‑quality, reliable clinical study data across a global clinical research portfolio
Partner closely with Clinical Operations, Data Management, Safety, Field Clinical teams, and Study Leadership to proactively monitor data quality
Guide query resolution and ensure proactive data quality monitoring, effective query resolution, and ongoing inspection and milestone‑readiness
Manage day‑to‑day execution and advance scalable, forward‑looking data quality practices through analytics, reporting, and process optimization
Set clear performance expectations, conduct regular 1:1s, provide feedback, and support career development and engagement
Oversee resource planning and allocation across studies, ensuring balanced workloads, clear prioritization, and alignment with portfolio needs and timelines
Foster an inclusive, collaborative, and results‑oriented team culture
Monitor data quality trends, performance metrics, and risk indicators, and implement corrective and preventive actions in collaboration with study teams
Establish expectations, tools, and processes for effective query management, data cleaning, and issue escalation
Review escalations, synthesize insights, and guide prioritization of actions to maintain study readiness for key milestones
Serve as an escalation point for complex or cross‑study data quality challenges

Requirements

Bachelor’s degree in clinical, biomedical, technical, or scientific discipline
Minimum of 5 years of clinical research experience, Or an advanced degree with a minimum of 3 years of clinical research experience
Prior people management or team leadership experience
Demonstrated experience in clinical research data operations, including data quality oversight, query management, and data cleaning (Nice to Have)
Experience partnering on or leveraging analytics, reporting, visualization, or automation solutions (e.g., Power BI, SQL, macros, AI‑enabled tools) (Nice to Have)
Experience supporting global or multi‑study portfolios (Nice to Have)
Background in field‑based clinical support or close collaboration with investigative sites (Nice to Have)
Strong understanding of clinical research processes, study design, and data workflows (Nice to Have)
Proven ability to analyze data trends and translate insights into operational improvements (Nice to Have)
Strong written and verbal communication skills and ability to work in a global, cross‑functional environment (Nice to Have)

Benefits

Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

clinical researchdata quality oversightquery managementdata cleaninganalyticsreportingvisualizationautomation solutionsdata trends analysisstudy design

Soft Skills

team leadershipperformance managementfeedback provisioncareer development supportcollaborationresults orientationcommunication skillsproblem-solvingresource planningprioritization