Robotic Program Manager – Robotic Surgical Technologies
Medtronic
full-time
Posted on:
Location Type: Remote
Location: Texas • United States
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Salary
💰 $135,000 per year
About the role
- Monitor and promote robotic case volume and case mix
- Monitor and analyze trends, proactively drive expansion opportunities and address downward trends
- Lead annual expectation-setting and regular program review meetings with hospital leadership and surgical departments
- Track and report performance against KPIs, leveraging NPS feedback to enhance user experience
- Integrate the HUGO RAS program into broader surgical account plans and commercial objectives
- Collaborate with commercial teams to support capital planning, Software & Hardware upgrades, contract renewals, and digital solution deployment
- Act as the primary escalation point for operational, clinical, or commercial issues, coordinating resolution across teams
- Own program quality management, ensuring all issues are documented and addressed in the Medtronic Quality System
- Maintain regular touchpoints with HUGO RAS users; attend procedures and collect structured feedback
- Support user retention, drive increased user utilization, proactively when trending is not positive, and convert new surgeon candidates by demonstrating workflow benefits
- Facilitate participation in HUGO user groups, masterclasses, and skill development opportunities
- Ensure readiness for all scheduled robotic cases, including staffing, system, and instrument availability
- Oversee field inventory management, anticipate needs, and resolve discrepancies for uninterrupted execution
- Download, archive, and analyze tower log data to support program optimization
- Lead additional cohort onboarding and skill development for future users and staff via structured pathways
- Coordinate simulation training, dry-lab activities, live case mentorship, and proctorship management
- Act as the local lead for new technology and indication launches, ensuring operational and training readiness
Requirements
- High School Diploma (or equivalent) AND 12+ years experience* OR Associate’s Degree AND 10+ years experience* OR Bachelor’s Degree AND 8+ years experience*
- Relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences
- Experience in working with Surgical teams in Operating Rooms
- Experience in medical device commercialization efforts (sales, marketing, clinical) having managed products or services used in the operating room
- Strong communication, presentation, business and analytical skills
Benefits
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisperformance trackingquality managementinventory managementprogram optimizationsimulation trainingclinical experiencemedical device commercializationuser retention strategiessurgical workflow benefits
Soft Skills
communicationpresentationleadershipanalytical skillscollaborationproblem-solvinguser engagementmentorshiporganizational skillsfacilitation