Quality Systems Training Program Manager
Medtronic
full-time
Posted on:
Location Type: Hybrid
Location: Mounds View • Colorado • Minnesota • United States
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Salary
💰 $119,200 - $178,800 per year
About the role
- Partner with Customer Quality Excellence training resources to define and align on the CQXM training strategy
- Develop and manage a comprehensive project plan to implement the training strategy, including timelines, milestones, and dependencies
- Define and monitor key performance indicators for training
- Manage onboarding and revision training for enterprise complaint handling processes
- Implement Train the Trainer program for Customer Quality
- Track progress against plan and proactively identify risks, issues, and mitigation actions
- Prepare and deliver clear, concise status updates to key stakeholders and leadership
- Ensure training content and delivery align with quality system requirements and organizational standards
- Support continuous improvement of training processes based on feedback, metrics, and evolving business needs.
Requirements
- A bachelor’s degree is required
- 5+ years of relevant experience or advanced degree with a minimum of 3+ years prior relevant experience
- Experience in quality systems, training program management, or regulated environments
- Experience supporting complaint handling or quality management systems (Nice to Haves)
- Strong project management and stakeholder communication skills
- Familiarity with enterprise training strategies in a regulated industry
- Experience working across global or cross-functional teams
- For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Benefits
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement
- Capital Accumulation Plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementtraining program managementquality management systemskey performance indicatorsenterprise complaint handlingcontinuous improvementtraining content developmentstakeholder communicationrisk managementtraining strategy implementation
Soft Skills
strong communication skillsorganizational skillsleadershipcollaborationproblem-solvingadaptabilityattention to detailproactive identification of issuesfeedback incorporationstatus reporting