Performing administrative processing of transactions, data input and verification of required documentation
Identifying, navigating, researching, and troubleshooting HR transactional processes related to multiple HR based applications and associated systems
Retain ownership of assigned cases until closure with end user
Be the contact person for employees wide a range of questions related to Medtronic global, regional, and country HR policies and procedures and benefits
Generate letters, correspondence, forms, and other HR related documents
Liaise with employees to explain company HR policies, benefits, and procedures via cases, phone, or live chat
Assist with a wide variety of general administrative projects, providing technical Human and highly skilled clerical support
Support employees and managers with queries related to our HR systems (Workday, Recognize System, Cornerstone)
Actively contribute to our continuous improvement culture

Requirements

Working proficiency in Dutch and English
Requires minimum of 2 years of relevant experience in a front office facing Customer Service/Shared Service environment and/or administrative job
Strong communication skills
Interested to further develop within an international HR Shared Service environment
Experience in working with Workday and ServiceNow would be beneficial
Rigorous, precise, curious, follow-up capabilities with strong problem solving skills
Highly flexible, able to handle multiple tasks and priorities

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data inputdata verificationHR transactional processesadministrative processingproblem solvingtechnical supportcase management

Soft Skills

strong communicationcuriosityflexibilityrigorprecisionfollow-upmulti-tasking