Credit Services Manager – Insurance Collections
Medtronic
full-time
Posted on:
Location Type: Office
Location: San Antonio • California • Texas • United States
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Salary
💰 $94,400 - $141,600 per year
About the role
- Responsible for the operational management of the multiple processes within Patient Financial Services, Diabetes
- Support the Sr Manager/Director at conducting end-to-end business analysis and review of production, revenue, and cash to enhance strategies and deliver revenue targets
- Leading, interacting and collaborating with various departments
- Leading the analysis of payer issue trends, researching, and resolving payer issues
- Overseeing system updates and data analytics
- Develop and execute strategic work plans and directives
- Drive initiatives to increase productivity, revenue, and cash flow with the onshore and offshore delivery teams / supervisors
- Manage assigned processes, lead weekly / monthly process reviews with sr. leadership
- Lead quarterly and annual business planning, including budgeting, forecasting, and resource allocation
Requirements
- Bachelor’s degree and minimum of 5 years relevant experience, or advanced degree with a minimum of 3 years prior relevant experience
- Business or Accounting major is preferred
- 15+ years’ experience in healthcare insurance collections, accounts receivable management, billing and claims processing, and insurance payor contracts
- 10+ years of experience leading large US Healthcare accounts receivable portfolio ($1BN plus)
- Excellent interpersonal skills to communicate effectively with internal and external customers written and verbally
- Advanced knowledge of insurance contracting, payor regulations, insurance benefits, coordination of benefits, managed care, and healthcare compliance, rules, and regulations
- Advanced experience with reading and understanding medical policy information, and utilizing insurance benefit and coverage information to recovery denied claims
- Advanced experience with various insurance plans offered by both government and commercial insurances
- Experience with medical billing and collections terminology – CPT, HCPCS, ICD-10 and NDC coding, HIPAA guidelines and healthcare compliance
- Good operating knowledge of Microsoft programs, including Word, Excel, Visio, Power Point, and Teams
- Ability to use Excel to generate reports, use of pivot tables and other features to analyze and present data
Benefits
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business analysisdata analyticsbudgetingforecastingresource allocationaccounts receivable managementbilling and claims processinginsurance contractingmedical billing terminologydata analysis
Soft skills
interpersonal skillscommunication skillsleadershipcollaborationstrategic planningproblem-solvinginitiativeproductivity enhancementteam managementcustomer service