Logistics Analyst II
PingWind Inc. (SDVOSB)
ERPOracle
Senior Business Improvement Analyst
Medtronic
full-time
Posted on:
Location Type: Remote
Location: Remote • Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $86,400 - $129,600 per year
Job Level
Senior
Tech Stack
PMP
About the role
- Drive operational excellence by analyzing, designing, and optimizing business processes across the organization.
- Collaborate cross-functionally to identify improvement opportunities, implement best practices, and ensure sustainable change.
- Lead and facilitate process improvement activities using continuous improvement methodologies.
- Provide strategic guidance and direction in the absence of leadership, leveraging functional expertise to support decision-making.
- Perform as subject matter experts for critical business requirements and process quality guidelines.
- Gather and recommend process and system change requirements related to workflow enhancements, program pilots, new products, and overall customer experience improvements.
- Provide oversight and governance for workflow processes throughout the review and approval lifecycle of change submissions.
- Utilize critical thinking and analysis tools to clarify information, identify root causes, and provide solutions or alternative recommendations.
- Develop, align, and maintain detailed documentation and process maps for business processes and workflows.
- Evaluate internal processes for compliance with company policies, regulatory requirements, and best practices.
- Prepare and document business cases, progress updates, and recommendations to support sustaining or new initiatives.
- Facilitate, monitor, and report on assigned process improvement workstreams.
- Create and update processes based on new project and clinical study information.
- Communicate research findings, status updates, and actions clearly.
- Monitor and report on key performance indicators (KPIs) to measure and communicate the success of implemented changes.
Requirements
- Bachelor’s Degree in Business, Engineering, Operations Management, or a related field and of 4+ years experience in business process improvement, operations analysis, or a similar role.
- Advanced Degree in Business, Engineering, Operations Management, or a related field and of 2+ years experience in business process improvement, operations analysis, or a similar role.
- Previous experience leading projects in the medical device, healthcare, or regulated industry.
- Advanced degree (MBA, MS, etc.).
- Salesforce development and administration experience.
- Change management and project management experience (PMP certification a plus).
- Technical writing experience.
- Corrective Action Preventative Action (CAPA) related experience.
- Experience with development of system and user interface requirements.
- Experience with use of JIRA or other ticketing systems.
- Extensive knowledge of Medtronic systems, products and therapies.
- Flexibility to schedule change to meet business needs, inclusive of days and hours.
- Proficient in Microsoft Office Suite, particularly Excel, Visio, and PowerPoint.
- Experience with process mapping and documentation tools.
- Strong knowledge of Lean, Six Sigma, or other process improvement methodologies (Green Belt/Black Belt certification preferred).
- Proven analytical and problem-solving skills.
- Proven ability to take initiative and execute projects efficiently and on time.
- Ability to observe program and system deficiencies, create an improvement plan.
- Proven track record of leading cross-functional projects and delivering measurable results.
Benefits
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business process improvementoperations analysisprocess mappingtechnical writingchange managementproject managementanalytical skillsproblem-solving skillsworkflow enhancementskey performance indicators
Soft skills
critical thinkingcollaborationcommunicationleadershipinitiativeflexibilityorganizational skillsstrategic guidancemonitoringreporting
Certifications
PMPGreen Belt certificationBlack Belt certification
