Senior Professional Services Consultant
Kustomer
JavaScriptNode.jsReact
Clinical Consultant II, Enabling Technologies
Medtronic
full-time
Posted on:
Location Type: Remote
Location: Remote • Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $68,000 - $102,000 per year
Job Level
Mid-LevelSenior
Tech Stack
LinuxUnix
About the role
- Coordinate, support, and collaborate with NRCs and other Enabling Technologies team members for on-site installations with our customers
- Represents Medtronic during technology-enabled procedures to provide technical assistance
- Maintain system hardware and software to maximize system performance
- Installs software and hardware upgrades
- Performs system preventative maintenance
- Provides telephone clinical support to customers
- Uses UNIX/LINUX commands to modify operating files
- Fulfills Software and Service Contract obligations
- Acts as the primary Medtronic customer liaison for repair and technical support issues
- Provides timely information to the district team regarding customer concerns, issues and market opportunities
- Educates and trains physicians and hospital personnel – OR, Radiology, Central Sterile Processing, Biomedical and Information Technologies – on technical matters relating to our technology-enabled procedures
- Provides a clinical resource for surgeons, clinicians and others being trained
- Updates customers on tips, shortcuts and suggestions, as appropriate
- Attends and participates in sales meetings, training programs, conventions, and trade shows as directed
Requirements
- High School Diploma or GED with a minimum of 6 years of clinical, medical sales or medical imaging/navigation/robotics experience; or
- Associate Degree with a minimum of 4 years of clinical, medical sales or medical imaging/navigation/robotics experience; or
- A Bachelor’s degree with a minimum of 2 years of clinical, medical sales or medical imaging/navigation/robotics experience
- RT and/or MRI certification
- Prior experience with Image Guided Systems
- Prior experience with MRI
- Operating room experience
- Must have a valid driver's license and active vehicle insurance policy.
Benefits
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
UNIXLINUXsystem maintenancesoftware installationhardware installationpreventative maintenancetechnical supportclinical supportImage Guided Systemsmedical imaging
Soft skills
collaborationcommunicationcustomer liaisontrainingproblem-solvingtechnical assistancecustomer serviceinformation sharingmarket opportunity identificationpresentation skills
Certifications
RT certificationMRI certification
