medsolve

Systems Engineer

• Remote from home office: Support, fault analysis and resolutions via phone/remote tools (1st/2nd level, depending on experience).
• On-site at customer locations (throughout Germany): installations, rollouts, troubleshooting and commissioning (workstations, network, printers/scanners, card readers, and any connected devices).
• Systems & infrastructure: Windows clients/servers, Active Directory, Microsoft 365, basic VPN/Wi‑Fi/firewall knowledge, backup/restore.
• Healthcare IT (depending on expertise): TI/KIM, connector environment, eHBA/SMC‑B, and thorough documentation and handovers.
• Customer focus & service orientation: Nationwide on-site assignments, solution-oriented consulting and a high level of service commitment.
• Documentation: Concise, traceable documentation (checklists, tickets, handovers) to ensure repeatable solutions.

IT Technician, IT Specialist - System Integration