MedRhythms, Inc.

Operations Associate

MedRhythms, Inc.

part-time

Posted on:

Location Type: Hybrid

Location: Portland • Maine • United States

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About the role

  • Case manage prescriptions from intake to completion, monitoring missing information and screening for completeness and quality on all documentation
  • Review assigned forms and documents for required information; flag missing or incomplete items.
  • Contact healthcare provider offices via fax, email, and phone to request missing documentation or information.
  • Record all outreach attempts, and communications in the Company’s CRM (Salesforce).
  • Enter information provided on patient enrollment forms and other documents into the company's CRM (Salesforce).
  • Upload, categorize, and/or save digital files according to Company procedures.
  • Prepare and send routine communications, using approved templates when applicable.
  • Communicate professionally and in compliance with Company privacy standards and applicable regulations.
  • Complete ad-hoc projects as needed, which could include drafting communications, synthesizing data, or preparing other resources for internal communications and/or partner relationships

Requirements

  • Strong organizational and problem-solving skills with attention to detail
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
  • Strong written and verbal communication skills
  • Proficiency in Google Suite or Microsoft office; experience with CRM systems (e.g., Salesforce) a plus.
  • Ability to handle sensitive information with discretion and professionalism
  • Ability to learn quickly and adapt to the constantly shifting healthcare landscape
Benefits
  • Meaningful, purpose driven work on a life-changing product
  • Collaborative, supportive, smart and fun team
  • Competitive compensation and benefits: Medical, dental, vision, disability, stock options, bonus potential, paid parental leave
  • Generous paid time off: Vacation, sick and volunteer time off
  • Flexible hybrid work environment: Work where and when you are most productive
  • Downtown Portland, Maine office: Inviting office in the heart of the Old Port
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
case managementdocumentation reviewdata entrycommunication draftinginformation synthesis
Soft Skills
organizational skillsproblem-solving skillsattention to detailtask managementprioritizationwritten communicationverbal communicationdiscretionadaptability