MedOne Pharmacy Benefit Solutions

Data Entry

• Lead the Data Entry Services team in day-to-day operations and address staffing needs in daily work.
• Oversees the recruitment and onboarding process for DES team members, training new hires, and ensuring compliance with company policies and regulations.
• Provide training for Data Entry Specialists and other MedOne team members requiring PAHub, RxLogic, and various report training.
• Provide mentorship for all levels of employees of the team.
• Identify and execute process improvements on an ongoing basis with a focus on improving workflow, and patient and plan experience.
• Support Member Advocate and Account Management teams with patient and/or provider requests not requiring pharmacist intervention.
• Complete Data Entry team with daily work during high volume and non-training times.
• Work to promote a team environment.

Data Entry Supervisor

• Initiate Prior Authorization requests.
• Gathers, organizes and prepares clinical documents for entry into the appropriate system.
• Reviews documentation for discrepancies, missing pages or information and resolves discrepancies by using standard procedures.
• Input, update, and verify data in specified systems or spreadsheets.
• Prepare clinical review documentation for review by a MedOne Clinical Pharmacist or Technician.
• Communicate clinical review decision to pharmacies and providers.