Salary
💰 $28 - $41 per hour
About the role
- Responsible for the reconciliation and collection activity for high profile accounts.
- Assess customer's needs and reconcile issues that can include pricing, system limitations and operational service issues.
- Identify and manage Credit Risk by recognizing when additional credit analysis is necessary.
- Review and analyze various accounts receivable reports including aging, unapplied cash, short pay, and open credit request status reports.
- Evaluate blocked orders and determine appropriate action.
- Conduct daily account reconciliation.
- Facilitate conference calls with Sales, customers, and other stakeholders.
- Assist with process gap analysis within the Accounts Receivable department.
- Conduct daily collection calls to customers and sales representatives.
- Manage and monitor plans of repayment for delinquent accounts.
- Train and mentor team members on policies, procedures, and best practices as needed.
Requirements
- Typically requires a Bachelor’s degree in Accounting or Finance.
- 3-5 years of experience in Business-to-Business collections.
- Experience with large volume and critical account dispute resolution.
- Intermediate level skill in Microsoft Excel.
- Intermediate level skill in Microsoft Word.
- Certification / Licensure Professional NACM certification (CBA) preferred.
- Experience interpreting D&B reports.
- Experience working with financial statements.
- Intermediate skill level in SAP.
- health insurance
- life and disability
- 401(k) contributions
- paid time off
- access to the Employee Assistance Program
- Employee Resource Groups
- Employee Service Corp
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account reconciliationcredit risk managementaccounts receivable analysisdispute resolutionfinancial statement interpretationprocess gap analysiscollection callsrepayment plan managementMicrosoft ExcelMicrosoft Word
Soft skills
customer needs assessmentissue resolutionstakeholder communicationteam trainingmentoring
Certifications
NACM certificationCBA