MediTelecare

Support Specialist

MediTelecare

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

Cloud

About the role

  • Assist clinicians with gathering medical information for patients in-between visits utilizing different electronic health record systems.
  • Report any medical concerns monthly for patients such as falls, medication, behavioral concerns and recent hospitalizations.
  • Completion of BHI as assigned and as needed to ensure all interventions are completed each month approximately 20 patients per day.
  • Report any issues directly to the ancillary program manager and/or Chief Informatics/Compliance Officer when applicable.
  • Aid with additional employee trainings as necessary/provide support to newer employees that may need additional assistance via “shadowing.”

Requirements

  • High level of organizational skills and proven follow up ability
  • Thorough understanding of healthcare technologies including but, not limited to: using Electronic Health Record Systems, Microsoft Outlook, Microsoft Excel and internet/cloud based applications
  • Must be able to communicate with facility staff, colleagues and subordinates effectively and professionally.
  • High school diploma or equivalent
Benefits
  • Choice of health insurance Plans
  • Dental
  • Vision
  • Generous PTO
  • 8 Paid Holidays
  • Ancillary Insurance Coverage (Accidental, Hospital Indemnity, and Critical Illness)
  • Free Life Insurance with Buy Up Options
  • 401K with company match
  • Pet Insurance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
medical information gatheringBHI completionpatient intervention tracking
Soft Skills
organizational skillsfollow up abilityeffective communicationprofessionalismemployee training support
Certifications
high school diploma