Medifast, Inc

Customer Support

• Leverage expertise in nutrition and wellness to provide personalized support across multiple communication channels.
• Deliver high-impact nutritional and program guidance that drives Client adherence, satisfaction, and long-term transformation.
• Serve as a trusted resource for Coaches and Clients seeking evidence-based support on OPTAVIA programs, plans, and products.
• Collaborate closely with credentialed nutrition professionals and cross-functional teams to ensure the accuracy, quality, and consistency of all program information.
• Maintain a friendly, professional, and caring demeanor in all communications with Coaches, Clients, and co-workers, adhering to established guidelines and procedures.

Nutrition and Program Support Specialist